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support

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Description

Salesforce Agentforce Commerce is a comprehensive digital commerce solution built to unify every aspect of the buying journey. It connects ecommerce storefronts, point-of-sale systems, and order management into one intelligent platform. AI-powered capabilities assist teams with merchandising while guiding customers through personalized shopping experiences. The solution supports B2C, B2B, and hybrid commerce models within a single ecosystem. With composable architecture, businesses can adopt headless storefronts and innovate without disrupting core systems. Integrated payments streamline checkout while reducing technical complexity. Real-time inventory visibility and automated order routing improve operational efficiency. Salesforce’s platform ensures high reliability and performance at global scale. Built-in CRM integration enables personalized, data-driven customer engagement. Agentforce Commerce empowers organizations to grow revenue while simplifying commerce operations.

Description

Dynamic commerce empowers you to oversee multiple e-commerce channels using a single comprehensive solution. This robust online shop software seamlessly integrates e-commerce with ERP processes. You can manage various platforms, including B2B and B2C online stores or major marketplaces like Amazon. The foundation of this system is Microsoft Dynamics, which allows for the consolidation of all business processes into one cohesive platform. As a result, Microsoft Dynamics has become the go-to all-in-one software for small to medium-sized enterprises. You can efficiently manage payment options across shops, languages, regions, countries, payment groups, weights, and order values, including associated fees. Elevate your brand visibility and attract new customers through an accessible online shop. Our software solutions equip you with all the necessary functionalities to operate a professional B2C online store effectively. Furthermore, the complete integration with your ERP systems significantly minimizes the time and effort required for data handling and order management, streamlining your business operations. By adopting this solution, you can enhance your operational efficiency and focus more on growing your business.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AcuitySpark Yes 
AtroCore Yes 
CDS Visual Yes 
CT Mobile Yes 
Comestri Yes 
Contentserv Yes 
CoreMedia Experience Platform Yes 
EKOM Yes 
GlobalLink Yes 
Measmerize Yes 
Narvar Yes 
Noibu Yes 
Pimberly Yes 
Planet Unified Commerce Yes 
Plytix Yes 
Purse Identity Yes 
ShopGrok Yes 
TextMaster Yes 
eKomi Yes 
feedoptimise Yes 

Integrations

AcuitySpark No 
AtroCore No 
CDS Visual No 
CT Mobile No 
Comestri No 
Contentserv No 
CoreMedia Experience Platform No 
EKOM No 
GlobalLink No 
Measmerize No 
Narvar No 
Noibu No 
Pimberly No 
Planet Unified Commerce No 
Plytix No 
Purse Identity No 
ShopGrok No 
TextMaster No 
eKomi No 
feedoptimise No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€399 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/commerce/

Vendor Details

Company Name

dc AG

Founded

2010

Country

Germany

Website

www.dc.ag/en/dynamic-commerce

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Shopping Cart

Abandoned Cart Saver No 
Catalog Management No 
Credit Card Processing No 
Discount / Coupon Management No 
Inventory Control No 
Product Configurator No 
Product Ratings / Reviews No 
Refund Management No 
Returns Management No 
Shipping Management No 
Tax Management No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

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