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Description

Salesforce Agentforce Commerce is a comprehensive digital commerce solution built to unify every aspect of the buying journey. It connects ecommerce storefronts, point-of-sale systems, and order management into one intelligent platform. AI-powered capabilities assist teams with merchandising while guiding customers through personalized shopping experiences. The solution supports B2C, B2B, and hybrid commerce models within a single ecosystem. With composable architecture, businesses can adopt headless storefronts and innovate without disrupting core systems. Integrated payments streamline checkout while reducing technical complexity. Real-time inventory visibility and automated order routing improve operational efficiency. Salesforce’s platform ensures high reliability and performance at global scale. Built-in CRM integration enables personalized, data-driven customer engagement. Agentforce Commerce empowers organizations to grow revenue while simplifying commerce operations.

Description

PeakCommerce Inc. runs B2B commerce on a single API instead of a stack of disconnected front ends. Customers buy and pay through storefronts and hosted payment pages. CSRs and channel partners work in dedicated portals. Account changes happen through self-service or conversational commerce. All six surfaces call identical contracts for catalog, pricing, and entitlements — no surface is a special case. Adapters resolve to the system of record you already run: Agentforce Revenue Management, Zuora, Stripe Billing, Maxio, Orb, Metronome, or an ERP. Replace any surface with your own React, Vue, or native front end without touching the contract. Founded 2016. Redwood City, California.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Affirm Yes 
AtroCore Yes 
Automat Conversational Marketing Yes 
Avalara No 
BlueSnap Yes 
CDS Visual Yes 
CorralData Yes 
FenixCommerce Yes 
Flowbox Yes 
JMango360 Yes 
Metronome No 
Plytix Yes 
Runit RealTime Cloud Yes 
Salesforce Agentforce Marketing Yes 
Stripe Billing No 
Tailoor Yes 
ViSenze Yes 
Wufoo Yes 
Zakeke Yes 
eKomi Yes 

Integrations

Affirm No 
AtroCore No 
Automat Conversational Marketing No 
Avalara Yes 
BlueSnap No 
CDS Visual No 
CorralData No 
FenixCommerce No 
Flowbox No 
JMango360 No 
Metronome Yes 
Plytix No 
Runit RealTime Cloud No 
Salesforce Agentforce Marketing No 
Stripe Billing Yes 
Tailoor No 
ViSenze No 
Wufoo No 
Zakeke No 
eKomi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

1499
Please see our website for latest pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/commerce/

Vendor Details

Company Name

PeakCommerce Inc.

Founded

2016

Country

Redwood City, CA

Website

www.peakcommerce.com

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Shopping Cart

Abandoned Cart Saver No 
Catalog Management No 
Credit Card Processing No 
Discount / Coupon Management No 
Inventory Control No 
Product Configurator No 
Product Ratings / Reviews No 
Refund Management No 
Returns Management No 
Shipping Management No 
Tax Management No 

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing No 
Inventory Management No 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart Yes 
Templates Yes 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management Yes 
Enrollment Management Yes 
Product Catalog Yes 
Recurring Billing Yes 
Revenue Recognition No 
Revenue Recovery Tools Yes 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management No 
Trial Management Yes 
Usage Tracking/Analytics Yes 

Alternatives

Alternatives

NetSuite Reviews

NetSuite

Oracle
OroCommerce Reviews

OroCommerce

Oro Inc.