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Description

Salesforce Agentforce Commerce is a comprehensive digital commerce solution built to unify every aspect of the buying journey. It connects ecommerce storefronts, point-of-sale systems, and order management into one intelligent platform. AI-powered capabilities assist teams with merchandising while guiding customers through personalized shopping experiences. The solution supports B2C, B2B, and hybrid commerce models within a single ecosystem. With composable architecture, businesses can adopt headless storefronts and innovate without disrupting core systems. Integrated payments streamline checkout while reducing technical complexity. Real-time inventory visibility and automated order routing improve operational efficiency. Salesforce’s platform ensures high reliability and performance at global scale. Built-in CRM integration enables personalized, data-driven customer engagement. Agentforce Commerce empowers organizations to grow revenue while simplifying commerce operations.

Description

Transition your business to the digital realm and enhance the shopping journey by leveraging insights from your CRM and backend systems. Oracle Commerce serves as a comprehensive e-commerce platform for both B2B and B2C models, positioning your online sales channels as integral to the overall success of your organization through the creation of customized online shopping experiences, accelerating innovation, and increasing revenue. Elevate your online sales, develop cutting-edge experiences, and accommodate subscription pricing strategies. Tailor to the specific needs of your enterprise—no matter the customer segment—with a singular, adaptable e-commerce solution. Integrate data from ERP and supply chain management to create a cohesive view across all customer interactions. Enhance self-service options with Oracle Configure, Price, Quote, enabling even the most intricate transaction types to be managed online seamlessly. This holistic approach empowers businesses to stay competitive in an ever-evolving digital landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Affirm Yes 
Beveel Yes 
Bold Metrics Yes 
ClearSale Yes 
Cyclr Yes 
Feedonomics Yes 
Highstreet.io Yes 
Increasingly Yes 
Informatica Product 360 Yes 
Silhouette Yes 
Swogo Yes 
BlueSnap Yes 
CCH SureTax Yes 
Flosum Yes 
OneText Yes 
Pier39.ai Yes 
Pimberly Yes 
Propel Yes 
Salesforce Data 360 Yes 
TrueLoyal Yes 

Integrations

Affirm Yes 
Beveel Yes 
Bold Metrics Yes 
ClearSale Yes 
Cyclr Yes 
Feedonomics Yes 
Highstreet.io Yes 
Increasingly Yes 
Informatica Product 360 Yes 
Silhouette Yes 
Swogo Yes 
BlueSnap No 
CCH SureTax No 
Flosum No 
OneText No 
Pier39.ai No 
Pimberly No 
Propel No 
Salesforce Data 360 No 
TrueLoyal No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/commerce/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/ecommerce/

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Shopping Cart

Abandoned Cart Saver No 
Catalog Management No 
Credit Card Processing No 
Discount / Coupon Management No 
Inventory Control No 
Product Configurator No 
Product Ratings / Reviews No 
Refund Management No 
Returns Management No 
Shipping Management No 
Tax Management No 

Product Features

eCommerce

CRM Yes 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security Yes 
Email Marketing No 
Inventory Management No 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management Yes 
SEO Management No 
Shopping Cart No 
Templates Yes 

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