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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Salesforce Agentforce Commerce is a comprehensive digital commerce solution built to unify every aspect of the buying journey. It connects ecommerce storefronts, point-of-sale systems, and order management into one intelligent platform. AI-powered capabilities assist teams with merchandising while guiding customers through personalized shopping experiences. The solution supports B2C, B2B, and hybrid commerce models within a single ecosystem. With composable architecture, businesses can adopt headless storefronts and innovate without disrupting core systems. Integrated payments streamline checkout while reducing technical complexity. Real-time inventory visibility and automated order routing improve operational efficiency. Salesforce’s platform ensures high reliability and performance at global scale. Built-in CRM integration enables personalized, data-driven customer engagement. Agentforce Commerce empowers organizations to grow revenue while simplifying commerce operations.

Description

Our comprehensive eCommerce acceleration platform enhances sales, profit margins, and inventory management across various channels and regions. By leveraging our advanced technology, we effectively navigate the intricate execution aspects of eCommerce, ensuring rapid and adaptable solutions across multiple platforms. With our extensive knowledge and innovative tools, we enhance your eCommerce potential to engage and convert customers, increase profitability, and elevate the overall experience of your brand, connecting with consumers in their preferred shopping environments. We achieve outstanding performance on Amazon and other marketplaces, establishing ourselves as the premier eCommerce accelerator for driving profitable online sales for established brands. Luzern enables the creation of powerful and scalable direct-to-consumer (D2C) online stores that highlight your brand, attract new customers, and convert casual visitors into loyal buyers. Furthermore, Luzern Social Commerce allows your brand to be easily shopped directly from popular platforms like TikTok, Facebook, and Instagram, expanding your reach even further. By harnessing these capabilities, we ensure that your brand remains competitive and relevant in the rapidly evolving digital marketplace.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Algolia Places Yes 
Alma Yes 
Avatria Convert Yes 
Bloomreach Yes 
Comestri Yes 
Contentserv Yes 
Deck Commerce Yes 
Flowbox Yes 
Fusion Yes 
Highstreet.io Yes 
Increasingly Yes 
Maker Yes 
Namogoo Yes 
Publicator Yes 
RenderDraw Yes 
Salesforce Einstein Yes 
ShipMonk Yes 
Syndeca Yes 
eBay No 
eKomi Yes 

Integrations

Algolia Places No 
Alma No 
Avatria Convert No 
Bloomreach No 
Comestri No 
Contentserv No 
Deck Commerce No 
Flowbox No 
Fusion No 
Highstreet.io No 
Increasingly No 
Maker No 
Namogoo No 
Publicator No 
RenderDraw No 
Salesforce Einstein No 
ShipMonk No 
Syndeca No 
eBay Yes 
eKomi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/commerce/

Vendor Details

Company Name

Luzern

Country

Ireland

Website

www.luzern.co

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Shopping Cart

Abandoned Cart Saver No 
Catalog Management No 
Credit Card Processing No 
Discount / Coupon Management No 
Inventory Control No 
Product Configurator No 
Product Ratings / Reviews No 
Refund Management No 
Returns Management No 
Shipping Management No 
Tax Management No 

Product Features

Amazon Seller Tools

A/B Testing No 
Alerts / Notifications No 
Analytics / Reporting No 
Campaign Management No 
Competitor Analysis No 
Content Management / Optimization No 
Conversion / ROI Tracking No 
Customer Data Management No 
Email Marketing No 
Feedback Management No 
Inventory Management No 
Keyword Tracking / Research No 
Order Management No 
PPC Ads Management No 
Price Optimization No 
Rank Optimization No 
Refund Management No 
Review Management No 
Sales Tracking / Analysis No 
Shipping Management No 
Trend Analysis No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

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