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features
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support

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Description

Salesforce Agentforce Commerce is a comprehensive digital commerce solution built to unify every aspect of the buying journey. It connects ecommerce storefronts, point-of-sale systems, and order management into one intelligent platform. AI-powered capabilities assist teams with merchandising while guiding customers through personalized shopping experiences. The solution supports B2C, B2B, and hybrid commerce models within a single ecosystem. With composable architecture, businesses can adopt headless storefronts and innovate without disrupting core systems. Integrated payments streamline checkout while reducing technical complexity. Real-time inventory visibility and automated order routing improve operational efficiency. Salesforce’s platform ensures high reliability and performance at global scale. Built-in CRM integration enables personalized, data-driven customer engagement. Agentforce Commerce empowers organizations to grow revenue while simplifying commerce operations.

Description

Harness advanced B2B eCommerce software to drive your business forward. Regardless of your company size or industry, the CSX eCommerce software platform puts you in control so you can deliver an easy-to-use shopping experience and grow your online sales. Purpose-built B2B eCommerce for industrial distributors and manufacturers to simplify website management and increase revenue. Benefits of the CSX eCommerce software platform include: > ALL-IN-ONE ECOMMERCE – Consolidate management and control of your entire catalog including products, data and assets using a central web management portal. > REAL-TIME INFORMATION – Deliver real-time product information to your customers when your ERP is seamlessly integrated into the CSX eCommerce platform. > SALES GROWTH - Attract new customers and retain and sell more to existing customers. > SHOPPING – Give your customers an elegant user experience whether they visit your website on a desktop, tablet, or mobile phone. Deliver all the product data, pricing, and information so they can research, decide, and buy. > SUPPORT YOUR SALES TEAM – Give your sales team better visibility into customer orders, pricing, and inventory to better serve customer needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acquia DAM (Widen) Yes 
Akeneo PIM Yes 
Algolia Yes 
Aprimo Yes 
Creator Studio Yes 
Dealtale Yes 
Deck Commerce Yes 
Feedonomics Yes 
Highstreet Yes 
Infor CloudSuite Industrial Enterprise No 
Magnolia Yes 
Narvar Yes 
Noibu Yes 
OneText Yes 
Remark Yes 
Sage X3 No 
Skeepers Yes 
Syndeca Yes 
Wufoo Yes 
eKomi Yes 

Integrations

Acquia DAM (Widen) No 
Akeneo PIM No 
Algolia No 
Aprimo No 
Creator Studio No 
Dealtale No 
Deck Commerce No 
Feedonomics No 
Highstreet No 
Infor CloudSuite Industrial Enterprise Yes 
Magnolia No 
Narvar No 
Noibu No 
OneText No 
Remark No 
Sage X3 Yes 
Skeepers No 
Syndeca No 
Wufoo No 
eKomi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Please contact a Channel Software expert to discuss the unique requirements of your B2B eCommerce website and technology integrations.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/commerce/

Vendor Details

Company Name

Channel Software

Founded

2001

Country

United States

Website

channelsoftware.com

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Shopping Cart

Abandoned Cart Saver No 
Catalog Management No 
Credit Card Processing No 
Discount / Coupon Management No 
Inventory Control No 
Product Configurator No 
Product Ratings / Reviews No 
Refund Management No 
Returns Management No 
Shipping Management No 
Tax Management No 

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting No 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates No 

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