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Average Ratings 2 Ratings

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ease
features
design
support

Description

Salesforce Agentforce 360 for Manufacturing is a digital engagement platform tailored for manufacturers seeking smarter operations. It connects sales, service, operations, and partner data within a single AI-driven ecosystem. By centralizing customer and asset information, it eliminates silos across the value chain. The platform empowers teams with AI insights that improve forecasting, service delivery, and commercial planning. Manufacturers can automate processes such as warranty claims and case management. Real-time analytics provide visibility into performance and operational efficiency. Agentforce supports 24/7 service experiences for customers and distributors. The system strengthens partner engagement through better collaboration tools. Built on Salesforce’s AI CRM foundation, it ensures scalability and reliability. Agentforce 360 helps manufacturers increase ROI while enhancing productivity and customer satisfaction.

Description

Manufacturing Test & Repair Data can be used to increase internal efficiency, reduce warranty claims, and improve supply chain collaboration. WATS is a Manufacturing Intelligence Solution for Electronics Manufacturers of all sizes, in the following industries: industrial electronics, consumer electronics and medical instrumentation. WATS allows you to access global data from both your sub-contracted and internal manufacturing. Any test or repair data format. It allows you to quickly identify the most common failures and issues across multiple dimensions. True First Pass Yield for products and factories, revisions and test stations, OEE/CPK, dashboards++ WATS offers detailed test and repair data analytics as well as customizable alarming capabilities, operator interfaces and detailed test asset maintenance management. It also features a centralized distribution mechanism that distributes properties such a test software, unit firmware and MAC addresses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Collate
Microsoft Power BI
Salesforce Rebate Management
Tech Cloud ERP
TestStand

Integrations

Collate
Microsoft Power BI
Salesforce Rebate Management
Tech Cloud ERP
TestStand

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€249 / month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/manufacturing/

Vendor Details

Company Name

Virinco

Founded

1998

Country

Norway

Website

wats.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Product Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Manufacturing Intelligence

Aggregation
Analysis
Contextualization
KPIs
Propagation
Visualization

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

SPC

Corrective Actions (CAPA)
Data Entry
Data Linking
Data Management
Excel Loader
Job Management
OPC Data Collection
Performance Metrics
Point-of-Production Analysis
Real Time Data Collection
Regulatory Compliance

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