Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Salesforce Agentforce 360 for Manufacturing is a digital engagement platform tailored for manufacturers seeking smarter operations. It connects sales, service, operations, and partner data within a single AI-driven ecosystem. By centralizing customer and asset information, it eliminates silos across the value chain. The platform empowers teams with AI insights that improve forecasting, service delivery, and commercial planning. Manufacturers can automate processes such as warranty claims and case management. Real-time analytics provide visibility into performance and operational efficiency. Agentforce supports 24/7 service experiences for customers and distributors. The system strengthens partner engagement through better collaboration tools. Built on Salesforce’s AI CRM foundation, it ensures scalability and reliability. Agentforce 360 helps manufacturers increase ROI while enhancing productivity and customer satisfaction.
Description
Smart Factory is an integrated manufacturing operations management solution (MOM). It allows manufacturers to optimize their operations and increase productivity. Smart Factory MOM, a cloud-based, configurable manufacturing solution, possesses advanced scheduling capabilities (APS) and manufacturing management system (MES). It integrates scheduling and production, resource management, analytics, training, and quality management into a single solution. This allows manufacturers to optimize their manufacturing workflow. Smart Factory MOM supports over 100 drivers, 80 brands or devices, and 100 communication protocols. This allows for automated data capture and seamless connectivity with Industry 4.0.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/manufacturing/
Vendor Details
Company Name
eWorkplace Manufacturing
Founded
1983
Country
United States
Website
www.smartfactorymom.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Manufacturing
Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management
Product Features
APS
Automated Scheduling
Capacity Planning
Change Management
Constraint Management
Demand Planning
KPIs
MRP
Order Management
Production Scheduling
Quality Management
What-if Analysis
Manufacturing
Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management
Manufacturing Execution
Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability