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Description
Enhances the speed of delivery while promoting the use of STP tools. Offers exceptional visibility into agent performance, sales advancement, and additional metrics. Utilizes data to uncover emerging customer requirements. Covers aspects such as field underwriting, quotations, e-Applications, status updates, e-Delivery, and beyond. Aims for improved workflow efficiency and lead management to capitalize on cross-selling and upselling prospects. Facilitates the communication of case statuses and the creation of detailed reports all from a single, unified platform. This integration streamlines processes and fosters better decision-making across teams.
Description
Your obstacles are our primary concern: enhancing health plan KPIs, effectively acquiring and retaining members, optimizing operational efficiency, improving benefits utilization, and making a positive difference in health outcomes. With Zipari, you gain access to the pioneering technology platform designed to tackle all these customer experience challenges for your organization simultaneously. Boost user adoption, engage and re-engage digitally, and create tailored interactions with employers, brokers, providers, and members. Inform consumers about their benefits, promote participation in wellness programs, and implement automated recommendations for the next best actions based on real-time data and established objectives to maximize value. Streamline administrative duties with ready-made workflows while minimizing call-center demands across your entire audience. Additionally, achieve effortless integration with your current systems and technology for seamless functionality. This comprehensive approach not only enhances user satisfaction but also positions your organization for sustained success in the evolving healthcare landscape.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
iPipeline
Founded
1995
Country
United States
Website
www.ipipeline.com/products/agentone/
Vendor Details
Company Name
Zipari
Founded
2014
Country
United States
Website
zipari.com/platform
Product Features
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management