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Description
AgentFlow is an innovative AI platform designed to streamline workflows specifically for the finance and insurance sectors.
Within this platform, there are various modular AI agents, including Document AI, Decision AI, and Report AI, each focusing on key phases of regulated processes such as triage, diligence, decision-making, and reporting.
AgentFlow effectively integrates multiple AI agents alongside human supervisors and external systems, facilitating a significant transformation in workflow management.
With self-learning functionalities, these AI agents continuously enhance their performance based on input from subject matter experts and ensure transparency through explainability features that clarify the rationale behind AI-generated decisions. Every action taken and output produced is fully traceable, guaranteeing adherence to the rigorous compliance requirements of regulated industries.
The primary objective of AgentFlow is to encapsulate and formalize implicit internal knowledge, thus reliably enhancing high-leverage workflows while safeguarding the expertise that spans across different generations of talent. This focus on knowledge preservation not only optimizes operational efficiency but also fosters a culture of continuous improvement and adaptability within organizations.
Description
Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele.
An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles.
Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly.
Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Agentforce Vibes
ClickLearn
CollectXpert
DDS
LaunchBrightly
Propel
SalesWings
Salesforce
Salesforce AgentExchange
Salesforce Agentforce 360 Platform
Integrations
Agentforce Vibes
ClickLearn
CollectXpert
DDS
LaunchBrightly
Propel
SalesWings
Salesforce
Salesforce AgentExchange
Salesforce Agentforce 360 Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Multimodal
Founded
2023
Country
United States
Website
www.multimodal.dev/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/
Product Features
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis