Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effective healthcare begins with streamlined processes, which requires having the appropriate IT tools readily available. Regardless of whether you operate a small clinic or a vast network of offices, our customizable and user-friendly solutions can enhance the experience for healthcare providers, staff, and patients alike. We specialize in Practice Management (PM) and Electronic Health Records (EHR) software that optimizes office operations while ensuring patient information remains secure and easily retrievable. In essence, we enable seamless communication and collaboration among all parties involved. With our support, essential information is always at your fingertips. Established in 2003, our headquarters in Charlotte, North Carolina now oversees multiple operational sites. Our software offerings represent innovative, value-driven solutions tailored for the healthcare sector. We pride ourselves on having a dedicated and skilled team that prioritizes exceptional customer service. Since the implementation of our first health information system in 2003, we have experienced significant growth and successfully partnered with numerous large healthcare organizations. Our ongoing commitment to excellence ensures that we remain a trusted ally in the ever-evolving healthcare landscape.
Description
Tustena CRM represents the latest advancement in extended customer relationship management offered by the TeamSystem group. Since its market introduction in 2003, it has established itself as one of the most comprehensive and competitive CRM solutions available, benefiting from a foundation of Italian expertise, research, and know-how. Unlike the past, when competitive advantages were primarily derived from production systems, the current focus has shifted towards enhancing customer care and effectively managing business relationships and contacts. By integrating Tustena CRM into its suite of management tools, businesses can significantly enhance their customer oversight, minimize expenses, and boost profitability. The platform streamlines essential services and automations for customer base management and optimizes time and resource allocation. With Tustena CRM, tracking activities, organizing appointments, and overseeing email communications transforms into a collective effort, resulting in a remarkable decrease in the time spent searching for existing information within the company. This not only improves efficiency but also fosters a more organized approach to customer relationship management.
API Access
Has API
No
API Access
Has API
No
Integrations
EHRAccess
No
Service Center
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Agastha
Country
United States
Website
www.agastha.com
Vendor Details
Company Name
Digita
Website
www.teamsystem.com/media/files/1546_TustenaCRM_DEP_TSSDEP204-00.pdf
Product Features
Electronic Medical Records (EMR)
Appointment Management
No
Charting
No
Compliance Tracking
Yes
E-Prescribing
Yes
E/M Coding
No
HIPAA Compliant
Yes
Handwriting Recognition
No
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
No
ONC-ATCB Certified
Yes
Patient Portal
No
Self Service Portal
Yes
Voice Recognition
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No