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Description
AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.
Description
Consolidate all your inventory and maintenance records into a single location rather than having them scattered across various documents and paper formats. No matter if you are a facilities supervisor, a machinery technician, or an inventory administrator, Parts Tracker offers a user-friendly interface that streamlines the reporting of your daily activities. This versatile tool is applicable across numerous sectors such as tenpin bowling, pinball and redemption arcades, family entertainment centers, automobile fleet management, heavy machinery, mining, boating, aviation, educational institutions, equipment repair, packaging, and industrial printing. Recording a maintenance activity is straightforward; simply choose the type of event and the lane, if desired. You can also document additional details like parts that were replaced, any other issues identified, and the individual who performed the task. Furthermore, you have the flexibility to define any maintenance task or job, whether it involves motor replacements, lubrication of tables, underlane cleaning, or any other aspect of your maintenance program that you want to monitor. By using Parts Tracker, you ensure that all vital information is efficiently managed and easily accessible.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$58.94 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aftersale
Website
aftersale.one/
Vendor Details
Company Name
Andrew Kennedy Software
Founded
1995
Website
www.partstracker.com.au
Product Features
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management