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Description
AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.
Description
MRO360 is Verdantis’ AI-native Enterprise Asset Management (EAM) suite designed to optimize maintenance, spare parts, and reliability operations. Built on a modular architecture, the platform combines Spare Parts Management, predictive maintenance, work order planning, demand forecasting, and reliability-centered maintenance within an operational environment.
At the core of the platform is Spare Parts Management, enabling organizations to perform criticality assessment, obsolescence detection, multi-tier parts classification, and optimized reorder point management. MRO360 helps teams maintain the right stock balance, reduce excess inventory, and minimize stockout risks across multi-site operations.
The Work Order Planning module prioritizes maintenance activities based on asset failure risk, operational criticality, safety considerations, and material availability. Predictive Maintenance capabilities analyze failure patterns, spare parts consumption, and work order history to identify equipment issues before disruptions occur.
The platform also supports demand forecasting across planned and unplanned workloads, helping organizations improve procurement planning, optimize safety stock levels, and align inventory readiness with maintenance demand. Asset Registry capabilities maintain lifecycle records for equipment, including specifications, maintenance history, and associated spare parts relationships.
Integrated Reliability-Centered Maintenance (RCM) applies failure mode analysis to determine the most effective maintenance strategy across preventive, predictive, and run-to-failure approaches. Context-aware AI agents support maintenance, inventory, and operational workflows by improving search, recommendations, inventory visibility, and decision-making.
API Access
Has API
API Access
Has API
Integrations
IBM Maximo Application Suite
Pricing Details
$58.94 per month
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aftersale
Website
aftersale.one/
Vendor Details
Company Name
Verdantis
Founded
2004
Country
United States
Website
www.verdantis.com
Product Features
Product Features
EAM
CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management
