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Average Ratings 3 Ratings

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ease
features
design
support

Description

AfterSell™ is a solution designed for brands to engage with their customers and maintain ongoing relationships. It offers a variety of services that assist businesses in creating a seamless brand experience through effective communication, customer service, marketing strategies, and personalized loyalty initiatives. For further information on the services provided, please continue reading. Additionally, AfterSell™ is accessible via both web and mobile platforms and operates on a subscription basis, allowing brands to choose from essential services as well as any extra offerings they may need. This flexibility ensures that brands can tailor their approach to meet the specific needs of their clientele.

Description

Userlane is a digital adoption platform that allows anyone to learn any software in a matter of minutes. Our interactive guidance technology and virtual assistant on-demand provide contextual and tailored support for software users. Our solution is suitable for both employee training and onboarding (enterprise digitization) and customer onboarding (software vendors). Our interactive, step-by-step guides guide users through any browser-based software in real time. This helps them to achieve their goals quickly. Userlane helps customers and employees get onboarded faster, reduces support tickets by up to 75%, and improves productivity and user satisfaction. Our DAP is the perfect solution for companies with distributed workforces who want to automate and scale their support and software training.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

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Freshdesk
Google Analytics
HubSpot Customer Platform
Jira Service Management
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Junip
Loop Subscriptions
Loox
Microsoft Dynamics 365
Nosto
Oracle Fusion Cloud ERP
Prive
Shopify
Skio
Smartrr
Stamped
Workday HCM
Zendesk

Integrations

Appstle
Confluence
Freshdesk
Google Analytics
HubSpot Customer Platform
Jira Service Management
Judge.me
Junip
Loop Subscriptions
Loox
Microsoft Dynamics 365
Nosto
Oracle Fusion Cloud ERP
Prive
Shopify
Skio
Smartrr
Stamped
Workday HCM
Zendesk

Pricing Details

$34.99/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rokt

Founded

2012

Country

United States

Website

www.aftersell.com

Vendor Details

Company Name

Userlane

Founded

2015

Country

Germany

Website

www.userlane.com

Product Features

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

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