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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

After Hours Line is designed to assist home service businesses in retaining emergency jobs that may otherwise be lost after traditional working hours. Specifically tailored for industries such as plumbing, HVAC, electrical work, restoration services, locksmithing, garage door repair, and other trades, AfterHoursLine offers round-the-clock call answering, evaluates emergency situations, and directs urgent calls to available technicians, ensuring that critical customer needs are addressed promptly while non-urgent inquiries are documented for later action. Rather than allowing calls during the late evening, weekends, or holidays to go unanswered or land in voicemail, AfterHoursLine professionally engages with callers, gathers essential information, determines the nature of the emergency, and connects urgent cases with the appropriate on-call personnel. This approach enables home service companies to secure more opportunities, maintain their professional image, minimize disruptive technician calls, and enhance the overall customer experience without the need for a dedicated overnight office team. By utilizing AfterHoursLine, businesses can ensure they never miss an urgent call again, ultimately leading to increased customer satisfaction and loyalty.

Description

Hollerback provides missed call handling specifically designed for tradespeople and home-service companies. You can retain your current phone number by using call forwarding while still allowing your phone to ring first. In instances where you are unavailable, an AI assistant steps in to respond on behalf of your business, informs the caller that it is an AI, gathers their contact details and job specifics, and subsequently delivers a summary along with a transcript to you. This allows you to return calls or texts to customers whenever it is convenient for you. For urgent matters, you can set your phone to ring even during designated hours. The service is available for $49 a month, which includes 300 minutes, with any additional usage charged at $0.15 per minute only when activated. You have the flexibility to cancel on a month-to-month basis, ensuring no long-term commitment. This innovative solution streamlines communication, allowing your business to stay connected without missing important opportunities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$300/month
Free Trial No 
Free Version No 

Pricing Details

$49/month for 300 minutes
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

After Hours Line

Founded

2025

Country

United States

Website

afterhoursline.com

Vendor Details

Company Name

Hollerback

Website

gethollerback.com

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Product Features

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