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Description
Enhance pairing through the identification of patterns. Our innovative AI empowers organizations worldwide to uncover nuanced and significant behavioral trends, allowing them to pair their workforce more effectively with clients. Afiniti Enterprise Behavioral Pairing™ identifies and anticipates interpersonal behavior patterns to ensure the best matches between customers and agents. Backed by more than 150 patents, Afiniti's technology analyzes various data sources and publicly accessible information linked to customer identities to uncover successful interaction patterns, which are then utilized in real-time to boost health outcomes, increase business profitability, and elevate customer satisfaction levels. This cutting-edge approach revolutionizes the way enterprises interact with their clients, fostering stronger relationships and driving sustained growth.
Description
PersProfile offers insights into the behavioral tendencies, motivations, emotional intelligence, and social skills of individuals in their workplace settings. This assessment draws on contemporary psychological theories and the behavioral analysis frameworks established by renowned figures such as Carl Jung and William Marston, alongside the emotional intelligence research conducted by Peter Salovey and Daniel Goleman. The results of the PersProfile assessment are presented in a user-friendly report format that employs straightforward language and visual aids, utilizing a color-coding system to enhance the understanding of findings. Our behaviors are shaped by a combination of temperament, character, personality, and social roles, which collectively reveal our preferences, needs, and motivations. The reports from PersProfile leverage color as a powerful visual instrument to depict behavioral patterns and subtleties. Specifically, the four primary colors—red, yellow, green, and blue—represent distinct behavior patterns, each characterized by unique and identifiable traits. Through this approach, individuals can gain a deeper awareness of their own behavior as well as that of their colleagues, ultimately fostering improved communication and collaboration in professional environments.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Afiniti
Founded
2005
Country
United States
Website
afiniti.com
Vendor Details
Company Name
Versus Profile
Founded
1990
Country
Switzerland
Website
versusprofile.com/our-solutions/persprofile/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
Product Features
Pre-employment Testing
Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management
