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Description
Enhance pairing through the identification of patterns. Our innovative AI empowers organizations worldwide to uncover nuanced and significant behavioral trends, allowing them to pair their workforce more effectively with clients. Afiniti Enterprise Behavioral Pairing™ identifies and anticipates interpersonal behavior patterns to ensure the best matches between customers and agents. Backed by more than 150 patents, Afiniti's technology analyzes various data sources and publicly accessible information linked to customer identities to uncover successful interaction patterns, which are then utilized in real-time to boost health outcomes, increase business profitability, and elevate customer satisfaction levels. This cutting-edge approach revolutionizes the way enterprises interact with their clients, fostering stronger relationships and driving sustained growth.
Description
Enhance your visibility and threat detection across the entire cloud ecosystem for applications and workloads using Oracle CASB. Utilize up-to-the-minute threat intelligence feeds along with machine learning to establish security benchmarks, recognize behavioral trends, and pinpoint risks to your cloud infrastructure. This approach helps to significantly reduce tedious and error-prone manual tasks. Effectively manage security settings in cloud applications by evaluating and consistently enforcing configurations through streamlined monitoring and automated fixes. Additionally, speed up the process of meeting regulatory requirements while ensuring uniform reporting through secure provisioning and thorough oversight of activities, configurations, and transactions. With CASB, you can detect irregularities, as well as patterns indicative of fraud and breaches, throughout your cloud applications. This comprehensive approach not only strengthens your security posture but also fosters trust in your cloud operations.
API Access
Has API
API Access
Has API
Integrations
Jellyfish
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Afiniti
Founded
2005
Country
United States
Website
afiniti.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/security/cloud-security/casb-cloud/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning