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Description
Enhance pairing through the identification of patterns. Our innovative AI empowers organizations worldwide to uncover nuanced and significant behavioral trends, allowing them to pair their workforce more effectively with clients. Afiniti Enterprise Behavioral Pairing™ identifies and anticipates interpersonal behavior patterns to ensure the best matches between customers and agents. Backed by more than 150 patents, Afiniti's technology analyzes various data sources and publicly accessible information linked to customer identities to uncover successful interaction patterns, which are then utilized in real-time to boost health outcomes, increase business profitability, and elevate customer satisfaction levels. This cutting-edge approach revolutionizes the way enterprises interact with their clients, fostering stronger relationships and driving sustained growth.
Description
KERV offers an innovative interactive video platform powered by advanced AI and machine learning technologies that generate highly accurate metadata to craft exceptional user experiences for both brands and their audiences, facilitating transformative and seamless commerce. This patented technology not only enhances user engagement but also boosts performance and prolongs the time viewers spend interacting with your brand. By harnessing the power of interactive video, brands can encourage audiences to engage more deeply, unlocking new avenues for connection and interaction. Additionally, the platform allows for the analysis of user-level performance data, enabling the delivery of tailored content that caters to specific interaction patterns. Remarkably, there's no need for extensive video production, as KERV’s platform can accommodate various file formats like mp4 and mov, in addition to numerous tags. Through the capabilities of artificial intelligence and state-of-the-art machine learning, the platform can effortlessly transform existing videos into interactive experiences. It intelligently identifies unique objects within each scene and associates them with customizable titles, descriptions, and external links, ensuring a rich and engaging experience for every viewer. With such features, KERV empowers brands to create compelling narratives that resonate with their target audience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Afiniti
Founded
2005
Country
United States
Website
afiniti.com
Vendor Details
Company Name
KERV Interactive
Founded
2014
Country
United States
Website
kervit.com
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
