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Description
At Affinidi, we aspire to transform the landscape of digital identity by enabling individuals to take back control of their data, enhance their authority over digital personas, and actively protect their privacy. Our idea of "holistic identity" integrates the full range of activities involved in discovering, gathering, sharing, storing, and even monetizing personal information within the digital space. We empower individuals to create a cohesive and complete self-representation online, granting them the power to manage their data effectively and make well-informed choices regarding its use. In today's digital environment, our online identities, formed from elements such as names, ages, and locations, often become disjointed, as each platform captures only limited fragments of who we are, which in turn exposes us to potential risks and vulnerabilities. This fragmented nature of digital identities underscores the urgency of redefining how we approach data ownership and privacy in an increasingly interconnected world.
Description
Organizations find it challenging to engage with their customers in a way that is both personalized and efficient using conventional call center methods. Unfortunately, many customers have lost hope in receiving quality service via phone or online channels. HearRo revolutionizes the concept of a phone system by utilizing blockchain technology to establish secure digital identities, facilitating smoother communication and enhancing the personalization of customer service interactions. The majority of current phone, chat, and messaging platforms designed for call centers are surprisingly outdated and fail to meet contemporary needs. When reaching out to customer support, we often face a frustrating loop of menu selections, prolonged hold times, the need to repeat our information, and the inconvenience of being transferred multiple times, forcing us to start the process anew. This disconnection from customer expectations highlights a significant opportunity for innovation in service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$199 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Affinidi
Founded
2020
Country
Singapore
Website
www.affinidi.com
Vendor Details
Company Name
HearRo
Founded
2015
Country
United States
Website
www.hearro.com