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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The Adobe Experience Platform Agent Orchestrator enhances the efficiency of AI agents, streamlining the orchestration of customer experiences. These specialized Experience Platform Agents can operate independently or alongside third-party agents, significantly increasing your team's ability to provide tailored experiences on a large scale. Furthermore, they offer customization options, allowing developers to enhance customer experience functionalities in alignment with your organization's specific needs. By equipping customer experience teams—including marketers, data analysts, and IT professionals—with intelligent agents, you can augment productivity, gain valuable insights for better decision-making, and achieve critical business goals. Additionally, support web teams in maximizing speed, site interaction, traffic, and security through the Site Optimization Agent. Moreover, ensure consistent and brand-aligned content generation across your organization with the Content Production Agent, fostering a cohesive user experience. This comprehensive approach to customer experience not only drives engagement but also positions your organization for sustained success.

Description

Voiceflow is an operating system for AI customer experience that helps businesses create conversational agents for customer support, sales, lead generation, call centers, and self-service automation. It enables teams to design AI workflows visually while also giving developers access to APIs, code functions, integrations, and customization tools. The platform is built for teams that want to ship AI agents faster, test changes with confidence, and roll out improvements that remain compatible as usage grows. Voiceflow supports web, phone, and mobile experiences, helping companies serve customers across multiple channels from one platform. Its agent builder combines agentic playbooks with deterministic workflows, allowing teams to balance AI flexibility with structured business logic. The observability suite uses LLM-powered evaluations, logs, and metrics to help teams understand agent behavior and make faster iteration decisions. Production environments support a real development pipeline from design to staging and final launch, all hosted on Voiceflow. Businesses can connect agents to tools such as Zendesk, Salesforce, Shopify, HubSpot, Airtable, Google Sheets, Make, Gmail, and other applications. With model flexibility, enterprise compliance, and collaboration features, Voiceflow helps organizations automate customer conversations while maintaining control, visibility, and security.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Customer Journey Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe GenStudio for Performance Marketing
Adobe Marketing Cloud
Axis LMS
Ejentum
JSON
JavaScript
Microsoft 365
Microsoft 365 Copilot
Rime

Integrations

Adobe Customer Journey Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe GenStudio for Performance Marketing
Adobe Marketing Cloud
Axis LMS
Ejentum
JSON
JavaScript
Microsoft 365
Microsoft 365 Copilot
Rime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$40 per editor per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Adobe

Founded

1982

Country

United States

Website

business.adobe.com/products/experience-platform/agent-orchestrator.html

Vendor Details

Company Name

Voiceflow

Founded

2019

Country

United States

Website

www.voiceflow.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives

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