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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Adobe Commerce Optimizer serves as a cloud-based solution for businesses aiming to enhance their shopping experiences without losing their existing commerce transaction infrastructure. It integrates catalog information from various sources such as commerce systems, ERP, and PIM, offering functionalities like product search, recommendations, merchandising rules, and catalog management. Teams have the flexibility to utilize Adobe's Commerce Storefront or link to an established headless storefront via APIs. Additionally, the service encompasses workflows for content and asset management, experimentation, analytics, and performance monitoring of the storefront. Merchants are empowered to consolidate catalogs across different brands and markets, easily modify product and pricing information, and direct customers to their current commerce system for cart and checkout processes. By providing this as a managed SaaS service, Adobe caters to commerce teams looking for enhanced storefront features while maintaining their existing transaction engine, ensuring a seamless transition and improved customer interactions. Furthermore, the platform's capabilities allow for greater scalability and adaptability in the ever-evolving landscape of e-commerce.

Description

Servicely is a cloud-based enterprise service management solution that caters to organizations overseeing IT and employee services across various departments. The platform integrates a service management system with AI-driven agents that facilitate service tasks through regulated workflows. IT departments can handle incidents, requests, changes, problems, knowledge management, service catalogs, and other related processes, while the platform also allows organizations to broaden service delivery to include HR, finance, and legal sectors. It offers customizable workflows, automation features, approval processes, and service portals, enabling employees to interact via web interfaces and communication channels like Microsoft Teams and Slack. Designed for enterprises aiming to streamline service operations within a unified platform, Servicely not only modernizes IT service management but also automates routine tasks while ensuring that human judgment is retained for decisions and actions that necessitate it. Ultimately, this approach enhances operational efficiency and fosters better collaboration across departments.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce Yes 
Adobe Experience Manager Yes 
Google Workspace No 
Jira No 
Lansweeper No 
Microsoft 365 No 
Microsoft Entra ID No 
Microsoft Graph No 
Microsoft Intune No 
Microsoft Teams No 
NetSuite No 
NinjaOne No 
Slack No 

Integrations

Adobe Commerce No 
Adobe Experience Manager No 
Google Workspace Yes 
Jira Yes 
Lansweeper Yes 
Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft Graph Yes 
Microsoft Intune Yes 
Microsoft Teams Yes 
NetSuite Yes 
NinjaOne Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Adobe

Founded

1982

Country

United States

Website

business.adobe.com/products/commerce/commerce-optimizer.html

Vendor Details

Company Name

Servicely

Founded

2019

Country

Australia

Website

www.servicely.ai/

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Headless eCommerce

API No 
Content Management No 
Conversion Tracking No 
Customer Touchpoints No 
Integrated Development Environment (IDE) No 
Inventory Optimization No 
Web/Mobile App Development No 

Product Features

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