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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AdminBase is a comprehensive suite of business management and CRM software specifically designed for industries such as home improvement, double glazing, construction, and installation, aiming to replace outdated paper methods and fragmented systems with a cohesive, web-based solution that oversees the entire customer journey from the first inquiry to order management, installation, service, and beyond. This platform integrates essential features like lead management, digital calendars for scheduling and reminders, tools for quoting and contracts, order tracking, finance and invoicing, as well as automated SMS and email communications, all while providing insightful reporting dashboards that enhance team efficiency and keep clients updated throughout each project phase. The customizable workflows, task boards, and real-time performance analytics offered by AdminBase empower businesses to minimize administrative tasks, reduce instances of duplication and errors, and achieve a more transparent view of their sales, installation, and service operations. Furthermore, this all-in-one solution not only streamlines processes but also fosters better collaboration among team members, ultimately leading to improved customer satisfaction and stronger business growth.

Description

Joqiva is an online job and back-office platform designed specifically for service-oriented businesses in the UK, effectively consolidating customer inquiries, job management, quotes, invoices, and payment follow-ups into a single streamlined workflow. This application enables companies to seamlessly convert inquiries into jobs, utilize templates along with pre-saved service information, and craft quotes for staff to review prior to dispatching. The integrated AI features of Joqiva aid in processing inquiries, allowing employees to verify details before taking action. Customers have the convenience of reviewing quotes and invoices via the web, while businesses can log payment updates, monitor bank receipts independently, and send reminders as per their subscription plan, ensuring that customer payments are directed straight to the business rather than going through Joqiva. Upgraded plans offer additional functionalities such as enhanced team and job management controls, libraries for saved items, access for accountants, and thorough audit logs. Furthermore, an optional AI Receptionist is available to manage configured calls and record inquiries or messages for staff consideration. Joqiva primarily focuses on serving the air-conditioning sector alongside other service trades throughout the UK, making it a versatile tool for enhancing operational efficiency. Its comprehensive features are designed to simplify the everyday administrative tasks of service businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Sage Accounting No 
Xero No 

Integrations

Sage Accounting Yes 
Xero Yes 

Pricing Details

$147.47 per month
Free Trial No 
Free Version No 

Pricing Details

£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AdminBase

Founded

1995

Country

United Kingdom

Website

www.abinitiosoftware.co.uk

Vendor Details

Company Name

Joqiva

Country

Ukraine

Website

joqiva.co.uk

Product Features

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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Alternatives

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