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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Consolidate your Sales, Service, or Support channels onto a single interface with Adereso Help Desk, the omnichannel platform designed to enhance all aspects of Customer Experience by cutting costs, streamlining operations, and monitoring your team's effectiveness. Seamlessly integrate the most widely used channels into our application, ensuring that no message goes unanswered thanks to our efficient ticketing system. Provide tailored attention for each inquiry, as you can connect platforms like Facebook, Messenger, Live Chat, Email, Twitter, WhatsApp, and more. With our helpdesk solution, you’ll maintain continuity in conversations, as each ticket includes a complete history of interactions, eliminating the need to repeat questions. Effortlessly unify tickets from various channels using Adereso Helpdesk’s omnichannel capabilities, allowing for smooth transitions between different communication mediums. You can also send and receive images or files, such as screenshots or fun Facebook stickers, enhancing the dynamism of your conversations. This level of integration ensures a more cohesive and efficient customer support experience, ultimately boosting satisfaction and loyalty.

Description

Signals VitroVivo integrates various assay developments, ranging from low throughput to ultra-high-throughput production assays, High Content Screening, and in vivo research, allowing users to access all assay and screening information through a single, comprehensive platform. This system is not only adaptable for individual assay tasks during the development phase, but it is also robust enough to accommodate more complex studies and a wide array of techniques, making it scalable to manage extensive data volumes. Scientists can utilize a consistent and repeatable approach for both data collection and processing protocols, facilitating swift and straightforward structure-activity relationship evaluations for both small and large molecules. Designed to meet specific needs in managing studies, treatments, and samples, this platform enhances the overall efficiency and effectiveness of scientific research, ultimately leading to more innovative discoveries.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Facebook Messenger
Signals Research Suite
WhatsApp
X (Twitter)

Integrations

Facebook
Facebook Messenger
Signals Research Suite
WhatsApp
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Adereso

Founded

2014

Country

Chile

Website

www.adere.so

Vendor Details

Company Name

PerkinElmer Informatics

Founded

1937

Country

United States

Website

perkinelmerinformatics.com/products/research/signals-vitrovivo/

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Alternatives

Alternatives

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