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Average Ratings 0 Ratings
Description
Consolidate your Sales, Service, or Support channels onto a single interface with Adereso Help Desk, the omnichannel platform designed to enhance all aspects of Customer Experience by cutting costs, streamlining operations, and monitoring your team's effectiveness. Seamlessly integrate the most widely used channels into our application, ensuring that no message goes unanswered thanks to our efficient ticketing system. Provide tailored attention for each inquiry, as you can connect platforms like Facebook, Messenger, Live Chat, Email, Twitter, WhatsApp, and more. With our helpdesk solution, you’ll maintain continuity in conversations, as each ticket includes a complete history of interactions, eliminating the need to repeat questions. Effortlessly unify tickets from various channels using Adereso Helpdesk’s omnichannel capabilities, allowing for smooth transitions between different communication mediums. You can also send and receive images or files, such as screenshots or fun Facebook stickers, enhancing the dynamism of your conversations. This level of integration ensures a more cohesive and efficient customer support experience, ultimately boosting satisfaction and loyalty.
Description
Signals VitroVivo integrates various assay developments, ranging from low throughput to ultra-high-throughput production assays, High Content Screening, and in vivo research, allowing users to access all assay and screening information through a single, comprehensive platform. This system is not only adaptable for individual assay tasks during the development phase, but it is also robust enough to accommodate more complex studies and a wide array of techniques, making it scalable to manage extensive data volumes. Scientists can utilize a consistent and repeatable approach for both data collection and processing protocols, facilitating swift and straightforward structure-activity relationship evaluations for both small and large molecules. Designed to meet specific needs in managing studies, treatments, and samples, this platform enhances the overall efficiency and effectiveness of scientific research, ultimately leading to more innovative discoveries.
API Access
Has API
API Access
Has API
Integrations
Facebook
Facebook Messenger
Signals Research Suite
WhatsApp
X (Twitter)
Integrations
Facebook
Facebook Messenger
Signals Research Suite
WhatsApp
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Adereso
Founded
2014
Country
Chile
Website
www.adere.so
Vendor Details
Company Name
PerkinElmer Informatics
Founded
1937
Country
United States
Website
perkinelmerinformatics.com/products/research/signals-vitrovivo/
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management