Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AddonSoftware® stands out as a flexible ERP solution that uniquely maintains its customizations throughout the update process. Our market approach equips partners with essential components for accounting, distribution, manufacturing, and payroll, which our developer partners then refine to suit the specific needs of their clients. Typically, customized solutions hinder the ability to upgrade to the latest versions, but AddonSoftware ensures that years of customization efforts are preserved, whether during updates or new installations of the core product. Developed by Barista, AddonSoftware embodies over two decades of ongoing enhancements, featuring expanded capabilities and modernized technology. Users benefit from the ability to preview, archive, print, email, fax, or convert any report generated into PDF or ASCII text formats, all without incurring additional fees. Furthermore, reports can be seamlessly exported to Google Docs, facilitating easy access and enabling real-time collaboration among teams, enhancing productivity even further. This comprehensive set of features ensures that AddonSoftware remains a pivotal tool for businesses looking to streamline their operations efficiently.
Description
The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.
API Access
Has API
No
API Access
Has API
No
Integrations
UnForm
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$49 user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BASIS International
Founded
1985
Country
United States
Website
www.addonsoftware.com
Vendor Details
Company Name
RackNap
Founded
2016
Country
India
Website
www.racknap.com
Product Features
ERP
Accounting Integration
Yes
Accounting Management
Yes
CRM
No
Dashboard
Yes
Distribution Management
Yes
Enterprise Asset Management
No
Financial Management
Yes
HR Management
No
Inventory Management
Yes
Order Management
Yes
Project Management
No
Purchase Order Management
Yes
Purchasing
Yes
Reporting/Analytics
Yes
Sales Management
Yes
Supply Chain Management
Yes
Warehouse Management
Yes
Product Features
Cloud Management
Access Control
Yes
Billing & Provisioning
Yes
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
Yes
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
Yes
Supply Monitoring
Yes
Workflow Approval
Yes