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Description

AddSearch transforms the way organizations connect users with information. More than just a traditional site search, AddSearch now offers AI Answers and AI Conversations, enabling businesses to deliver direct, conversational, and context-aware responses to user queries. These advanced capabilities complement AddSearch’s proven site search and content recommendation solutions, helping organizations create effortless, engaging, and personalized digital experiences. With AddSearch, you can choose between AI-driven answers, conversational interfaces, or lightning-fast search results—all fully customizable for websites, e-commerce platforms, or web applications. Our Crawler and Indexing API ensure your content is always up-to-date, while our expert implementation services save valuable developer time and maximize results. Today, nearly 2,000 customers worldwide—across Media, Telecommunications, Government, Education, E-commerce, and more—trust AddSearch to provide best-in-class search and AI-driven discovery. AddSearch product portfolio includes: - AI Answers – instant, accurate, and direct responses powered by generative AI. - AI Conversations – natural, chat-like interactions for deeper user engagement. - Autocomplete & Smart Ranking – predictive suggestions and optimized result ordering. - Personalized Search – tailored experiences based on behavior and preferences. - Content & Product Recommendations – boost engagement and conversions. - Advanced Analytics – insights into user behavior - Flexible Content Controls – include/exclude content, synonyms, filters, and facets, promote - Enterprise Features – SSO, organizational user management, audit logs, SLA up to 99.999%. - Seamless Implementation – works with any CMS, via crawler or API

Description

Mapp enables marketers to create personalized customer experiences using our advanced SaaS platform, Mapp Marketing Cloud. The platform harnesses the power of AI-driven digital analytics and marketing automation to collect, unify, and analyze customer data, transforming it into actionable insights. This allows businesses to trigger highly targeted campaigns across multiple channels, including email, SMS, app, and websites. With its comprehensive set of tools, Mapp helps marketers optimize their efforts, ensuring that each interaction is relevant and engaging for their customers. The platform's flexibility makes it suitable for businesses of all sizes, empowering them to deliver consistent, personalized experiences at scale. By leveraging Mapp, organizations can deepen customer relationships and increase conversion rates with precision.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
WordPress
Contentful
Data Virtuality
Everest
Google Tag Manager
Lytics
Magento
Mitto SMS
Nosto
Playable
Shopware
Sinch
Sitefinity
TYPO3
Usercentrics
VWO Engage
Wix
Zapier
optilyz

Integrations

Shopify
WordPress
Contentful
Data Virtuality
Everest
Google Tag Manager
Lytics
Magento
Mitto SMS
Nosto
Playable
Shopware
Sinch
Sitefinity
TYPO3
Usercentrics
VWO Engage
Wix
Zapier
optilyz

Pricing Details

$119.00/month
Free Trial
Free Version

Pricing Details

$3050/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AddSearch

Founded

2013

Country

Finland

Website

www.addsearch.com

Vendor Details

Company Name

Mapp

Founded

2016

Country

United Kingdom

Website

mapp.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Data Discovery

Contextual Search
Data Classification
Data Matching
False Positives Reduction
Self Service Data Preparation
Sensitive Data Identification
Visual Analytics

eCommerce Search

AddSearch offers a powerful, rapid, and versatile search and recommendation solution tailored for online retailers. It seamlessly integrates with any content management system (CMS) and equips users with enterprise-grade capabilities to optimize search results. Key enterprise features provided by AddSearch include: - Instant autocomplete functionality - Intelligent ranking of search results - Options for including or excluding specific content - In-depth search analytics with a one-year data retention policy - Comprehensive filters and facets - Personalized search experiences - Custom single sign-on (SSO) capabilities - Detailed audit logs - A robust recommendation engine - Automated suggestions for synonyms - Organizational user management tools - Compatibility with any CMS platform - Implementation options via a crawler or API - Service level agreements (SLA) guaranteeing up to 99.999% uptime - Quick implementation timelines Pricing begins at $99 per month for self-implemented search setups, with full service setup options available starting at $499 per month. For Shopify merchants, be sure to explore the AddSearch Search & Discovery app!

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Personalization

AddSearch offers a tailored site search and recommendation solution suitable for any website or online store. Compatible with all content management systems (CMS), it delivers enterprise-grade tools for effectively managing search outcomes. With a diverse clientele of nearly 2,000 worldwide across various sectors such as Media, Telecommunications, Government, Education, and eCommerce, AddSearch stands out as a top-tier site search provider. The platform is equipped with essential enterprise-level functionalities, including: - Customized search experiences - Autocomplete capabilities - Intelligent ranking of search results - Options to include or exclude specific content - Comprehensive search analytics with a retention period of one year - Filters and facets for refined searches - Custom Single Sign-On (SSO) - Detailed audit logs - A recommendation engine - Automated suggestions for synonyms - Organizational user management - Compatibility with any CMS - Deployment options via crawler or API - Service Level Agreement (SLA) of up to 99.999% - Quick implementation times Pricing begins at $99 per month for self-implemented search solutions. Comprehensive plans that include search personalization and complete setup services start at $499 per month.

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Recommendation Engines

Enhance your website's growth and user engagement with AddSearch's innovative product and content suggestions. With AddSearch, you receive a comprehensive solution that combines site search functionality with tailored recommendations, ensuring your visitors enjoy a seamless experience. What does the Recommendations feature offer? - A variety of customizable layout options - Comprehensive control over each element - A robust rule engine for powerful filtering - Contextual filtering capabilities - Dynamic, real-time recommendations - Effortless integration with your existing systems - A solution designed for scalability With AddSearch Recommend, you can seamlessly integrate multiple types of suggestions on product pages or any other section of your website. Here are some practical applications: - Related products (filtered by brand, style, price, etc.) - Products commonly purchased together (derived from real user data) - Top-selling items - Latest articles - Highly-rated courses - Most popular travel packages In addition to the recommendation capabilities, you'll also benefit from AI-driven site search functionality that guides your visitors to the most relevant pages.

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Alternatives

Alternatives