Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HealthWare Systems is dedicated to delivering exceptional experiences for patients. The ActiveTRACK patient tracking system offers real-time updates on patient status while overseeing aspects such as registration, throughput, and wait times. This innovative tool allows management to effectively distribute staff and resources while setting and achieving specific objectives aimed at enhancing efficiency, minimizing registration delays, reducing patient wait times, and boosting patient satisfaction scores. Upon their arrival, patients can conveniently check-in at a self-service kiosk or with a greeter. For those who have pre-registered, necessary documents can be instantly generated for review and signing, and items such as photo IDs and insurance cards can be easily scanned. Furthermore, ActiveTRACK creates wayfinding maps to assist patients in navigating the healthcare facility with ease. It also incorporates advanced strategies for managing patient waitlists, ensuring prompt processing of patients. Overall, ActiveTRACK is designed to streamline operations and significantly improve the overall patient journey.
Description
PRSONAS-Greeter™, welcomes customers to your office or retail location. The Greeter uses motion activation to initiate the greeting. The Greeter will engage guests in a conversation using advanced speech recognition, providing them with all the information they need about your company or facility. Your guest will receive immediate assistance, without having to interrupt your staff. It also gathers key insights that will allow you to understand what your guests want and how to best serve them.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft Azure
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$199. /month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
HealthWare Systems
Country
United States
Website
healthwaresystems.com/activeware-products/patient-experience-tracking/
Vendor Details
Company Name
PRSONAS by nuMedia Innovations
Founded
1999
Country
United States
Website
www.prsonas.com/prsonas-greeter
Product Features
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
No
Real Time Reporting
No
Waiting Time Tracking
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
No
Virtual Assistant
Yes