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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HealthWare Systems is dedicated to delivering exceptional experiences for patients. The ActiveTRACK patient tracking system offers real-time updates on patient status while overseeing aspects such as registration, throughput, and wait times. This innovative tool allows management to effectively distribute staff and resources while setting and achieving specific objectives aimed at enhancing efficiency, minimizing registration delays, reducing patient wait times, and boosting patient satisfaction scores. Upon their arrival, patients can conveniently check-in at a self-service kiosk or with a greeter. For those who have pre-registered, necessary documents can be instantly generated for review and signing, and items such as photo IDs and insurance cards can be easily scanned. Furthermore, ActiveTRACK creates wayfinding maps to assist patients in navigating the healthcare facility with ease. It also incorporates advanced strategies for managing patient waitlists, ensuring prompt processing of patients. Overall, ActiveTRACK is designed to streamline operations and significantly improve the overall patient journey.

Description

The system offers a distinctive capability to ensure that users gain a comprehensive insight into all operational procedures, enabling effective planning, scheduling, and reporting of every facet of patient pathways. Labyrinth delivers a thorough overview of daily Cath Lab appointments, meticulously gathering information about progress, obstacles, and delays as part of the routine oversight of patient status for later management reporting. Appointment data is automatically imported each night from the patient administration system, and the timestamps detailing every phase of the patient's journey ensure seamless real-time updates while also capturing reasons behind any delays or cancellations. The Labyrinth platform features a dashboard format where patients are arranged in rows and corresponding procedures are displayed in columns, allowing staff to easily track patient progression by clicking to record advancements through different stages. This dynamic information is consistently refreshed throughout the day, ensuring that staff always have the most current data at their fingertips. Consequently, the system enhances operational efficiency and optimizes patient care management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

HealthWare Systems

Country

United States

Website

healthwaresystems.com/activeware-products/patient-experience-tracking/

Vendor Details

Company Name

Gallery Partnership

Founded

2010

Country

United States

Website

labyrinth.software/lab-coordination

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Product Features

Patient Management

Admissions Management Yes 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking Yes 
Patient Monitoring Yes 
Real Time Reporting No 
Waiting Time Tracking No 

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