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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HealthWare Systems is dedicated to delivering exceptional experiences for patients. The ActiveTRACK patient tracking system offers real-time updates on patient status while overseeing aspects such as registration, throughput, and wait times. This innovative tool allows management to effectively distribute staff and resources while setting and achieving specific objectives aimed at enhancing efficiency, minimizing registration delays, reducing patient wait times, and boosting patient satisfaction scores. Upon their arrival, patients can conveniently check-in at a self-service kiosk or with a greeter. For those who have pre-registered, necessary documents can be instantly generated for review and signing, and items such as photo IDs and insurance cards can be easily scanned. Furthermore, ActiveTRACK creates wayfinding maps to assist patients in navigating the healthcare facility with ease. It also incorporates advanced strategies for managing patient waitlists, ensuring prompt processing of patients. Overall, ActiveTRACK is designed to streamline operations and significantly improve the overall patient journey.

Description

More than 700 healthcare practices are streamlining the registration process for new patients, ensuring that they can be registered on the same day along with all necessary clinical coding. Individuals who smoke will receive automatic cessation support, while residents of care homes will be properly classified in the system. Additionally, personalized resources are provided for caregivers and veterans, all without requiring any effort from the healthcare staff. The registration procedure has been fine-tuned to effectively connect patients to the Spine, thereby minimizing the chances of rejections. You can easily set up your catchment area and assist those patients who might otherwise be overlooked, with features such as automatic confirmation emails, text notifications, and reminders that help patients resume their process seamlessly; this truly transforms the registration experience. Designed with clinical expertise at every phase, the registration form incorporates protective measures to ensure child safeguarding and to prevent errors or inaccuracies during registration. Furthermore, patient information is safeguarded and securely transferred to facilitate the enrollment of patients efficiently. This innovative approach not only enhances patient experience but also optimizes operational workflows for healthcare providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EMIS No 
SystmOne No 

Integrations

EMIS Yes 
SystmOne Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.26 per automated lab report
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HealthWare Systems

Country

United States

Website

healthwaresystems.com/activeware-products/patient-experience-tracking/

Vendor Details

Company Name

Healthtech-1

Country

United Kingdom

Website

www.healthtech1.uk

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Product Features

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