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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HealthWare Systems is dedicated to delivering exceptional experiences for patients. The ActiveTRACK patient tracking system offers real-time updates on patient status while overseeing aspects such as registration, throughput, and wait times. This innovative tool allows management to effectively distribute staff and resources while setting and achieving specific objectives aimed at enhancing efficiency, minimizing registration delays, reducing patient wait times, and boosting patient satisfaction scores. Upon their arrival, patients can conveniently check-in at a self-service kiosk or with a greeter. For those who have pre-registered, necessary documents can be instantly generated for review and signing, and items such as photo IDs and insurance cards can be easily scanned. Furthermore, ActiveTRACK creates wayfinding maps to assist patients in navigating the healthcare facility with ease. It also incorporates advanced strategies for managing patient waitlists, ensuring prompt processing of patients. Overall, ActiveTRACK is designed to streamline operations and significantly improve the overall patient journey.

Description

Streamlined online appointment booking and registration ensures all necessary information is gathered ahead of time. Utilize email, text, and chat to effectively communicate with patients regarding reminders and post-care follow-ups. Benefit from automated reporting that facilitates insurance claims and meets regulatory standards, all while adhering to top-tier privacy and security protocols. Efficiently oversee vaccinations and testing on a large scale with capabilities for scheduling, intake, reporting, and follow-up. The system is accessible on smartphones and tablets without the need for a dedicated app. Experience paperless lab integration that provides immediate test results. Patients are kept informed with confirmation messages sent via text and email. A versatile scheduling tool enhances your website events and employer dashboard, while state reporting, registry integration, and claims processing exports streamline operations. Built on a reliable enterprise software foundation that successfully handles millions of transactions, the platform offers customizable templates tailored to promote your services effectively. This comprehensive solution not only enhances patient engagement but also optimizes administrative workflows for healthcare providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Coin Metrics No 

Integrations

Coin Metrics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

5% fee per procedure
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HealthWare Systems

Country

United States

Website

healthwaresystems.com/activeware-products/patient-experience-tracking/

Vendor Details

Company Name

Dragonfly PHD

Founded

2019

Website

dragonflyphd.com

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Product Features

Medical Lab

Audit Trail No 
Data Analysis Auditing No 
Data Security Yes 
EMR Interface No 
Fax Management No 
Lab Instrument Interface Yes 
Multi-Location Printing No 
Online Instrumentation No 
Physician Test Panels No 
Procedure-Based Billing No 
Sample Tracking Yes 

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

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