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Description
HealthWare Systems is dedicated to delivering exceptional experiences for patients. The ActiveTRACK patient tracking system offers real-time updates on patient status while overseeing aspects such as registration, throughput, and wait times. This innovative tool allows management to effectively distribute staff and resources while setting and achieving specific objectives aimed at enhancing efficiency, minimizing registration delays, reducing patient wait times, and boosting patient satisfaction scores. Upon their arrival, patients can conveniently check-in at a self-service kiosk or with a greeter. For those who have pre-registered, necessary documents can be instantly generated for review and signing, and items such as photo IDs and insurance cards can be easily scanned. Furthermore, ActiveTRACK creates wayfinding maps to assist patients in navigating the healthcare facility with ease. It also incorporates advanced strategies for managing patient waitlists, ensuring prompt processing of patients. Overall, ActiveTRACK is designed to streamline operations and significantly improve the overall patient journey.
Description
Streamlined online appointment booking and registration ensures all necessary information is gathered ahead of time. Utilize email, text, and chat to effectively communicate with patients regarding reminders and post-care follow-ups. Benefit from automated reporting that facilitates insurance claims and meets regulatory standards, all while adhering to top-tier privacy and security protocols. Efficiently oversee vaccinations and testing on a large scale with capabilities for scheduling, intake, reporting, and follow-up. The system is accessible on smartphones and tablets without the need for a dedicated app. Experience paperless lab integration that provides immediate test results. Patients are kept informed with confirmation messages sent via text and email. A versatile scheduling tool enhances your website events and employer dashboard, while state reporting, registry integration, and claims processing exports streamline operations. Built on a reliable enterprise software foundation that successfully handles millions of transactions, the platform offers customizable templates tailored to promote your services effectively. This comprehensive solution not only enhances patient engagement but also optimizes administrative workflows for healthcare providers.
API Access
Has API
API Access
Has API
Integrations
Coin Metrics
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
5% fee per procedure
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HealthWare Systems
Country
United States
Website
healthwaresystems.com/activeware-products/patient-experience-tracking/
Vendor Details
Company Name
Dragonfly PHD
Founded
2019
Website
dragonflyphd.com
Product Features
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Product Features
Medical Lab
Audit Trail
Data Analysis Auditing
Data Security
EMR Interface
Fax Management
Lab Instrument Interface
Multi-Location Printing
Online Instrumentation
Physician Test Panels
Procedure-Based Billing
Sample Tracking
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking