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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Connect both residents and staff through a dynamic communication and messaging platform that optimizes staff efficiency, conserves time, and fosters a vibrant community. ActiveBuilding serves as an intuitive resident portal and mobile application that simplifies self-service functions for both teams and residents, allowing staff to dedicate more time to addressing residents' needs. By utilizing our innovative messaging hub, social platform, and payment system, residents can easily communicate with staff and fellow residents, pay their rent, submit service requests, manage their packages, and engage in many additional activities. Enhance staff efficiency by providing residents with self-service options for online payments, lease renewals, service requests, and renters insurance. Tailor the resident experience and elevate your brand identity through the ActiveBuilding Custom-Branded App, which helps retain residents by facilitating seamless online renewal processes and allows for communication through their preferred channels. Furthermore, boost your collections by up to 3% per property by consolidating all resident charges into a single bill, making it easier for residents to manage their payments. This comprehensive approach not only streamlines operations but also strengthens the bond within the community.

Description

In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

MRI Agora Yes 
ServingIntel Yes 
SuiteSpot Yes 

Integrations

MRI Agora No 
ServingIntel No 
SuiteSpot No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

RealPage

Founded

1998

Country

United States

Website

www.realpage.com/resident-portal/

Vendor Details

Company Name

Granicus

Country

United States

Website

granicus.com/solution/govservice/oneview/

Product Features

Real Estate Property Management

Billing & Invoicing No 
Commercial Properties No 
Contact Management No 
Credit Check No 
Expense Management No 
Insurance Management No 
Landlord Database No 
Late Fee Calculation No 
Lease Management No 
Maintenance Management Yes 
Owner Portal Yes 
Payment Processing Yes 
Portfolio Management No 
Rent Tracking No 
Residential Properties Yes 
Tax Management No 
Tenant Database Yes 
Tenant Portal No 
Vacancy Tracking No 
Website Management No 

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