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Description

Effortlessly integrate your complete marketing landscape and eliminate customer data silos. Exchange empowers marketers to unify customer identities across various marketing platforms, allowing for a deeper understanding of individual customers through their cross-channel behaviors. With a user-friendly interface, marketers can easily share customer events and target audiences across different technological solutions. The Exchange ecosystem equips marketers with invaluable customer insights, enhances engagement, and facilitates the orchestration of automated and personalized marketing strategies in a more cohesive manner. You can connect your entire marketing environment without relying on IT support, enabling the sharing of customer events and audience segments between applications. This allows for the activation of these segments across multiple channels, including email, mobile, web, social media, and paid advertising. Furthermore, you can freely exchange contextualized customer behavior and identity information in real time across different tools and organizations, enhancing collaboration and effectiveness in your marketing efforts. By streamlining these processes, marketers can achieve a more holistic view of their customers.

Description

Your business needs predictable, profitable results. Your customers deserve highly personalized omnichannel experiences. Unify customer data and eliminate silos through an API and open architecture to enable intelligent omnichannel engagement. Rapidly aligns business goals with industry-specific customer engagement strategies crowdsourced by leading brands. True 1:1 customer personalization across all channels and devices for increased omnichannel engagement, retention, and loyalty. To scale 1:1 personalization and optimize business results, AI and predictive analytics are integrated with marketing execution. Cross-channel execution is simplified and marketing operations are streamlined to optimize the customer experience across all channels. You can communicate with your customers in a completely personalized way across all channels with optimized content for email and direct mail.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Attentive
Cartful
Comestri
Commanders Act
Fresh Relevance
Insider One
Meltano
Motileo
Patchworks
Playable
Precog
Rayven
Remarkable Commerce
Replenit
SAP Store
Scal-e
Simon AI
Taxi for Email
involve.me
tradeit

Integrations

Attentive
Cartful
Comestri
Commanders Act
Fresh Relevance
Insider One
Meltano
Motileo
Patchworks
Playable
Precog
Rayven
Remarkable Commerce
Replenit
SAP Store
Scal-e
Simon AI
Taxi for Email
involve.me
tradeit

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Acoustic

Founded

2019

Country

United States

Website

acoustic.com/products/exchange/

Vendor Details

Company Name

SAP

Founded

2000

Country

United States

Website

www.emarsys.com

Product Features

EDI

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Alternatives

Alternatives

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