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Description
Acelab's visual platform for product selection streamlines your workflow, saving you invaluable time on each project. You can easily discover, organize, and collaborate on product specifications all within a single interface. This all-in-one solution acts as both your personal library and project workspace, featuring expert research and curated selections. For essential product details, quotes, and lead times, you can conveniently connect with an Acelab product specialist or a manufacturer’s expert. As the world's largest manufacturer-neutral platform for building products, Acelab offers a comprehensive database that includes every brand available in the United States across various product divisions, all without sponsorship. You can swiftly generate a thorough apples-to-apples comparison table to pinpoint the best solution for your needs. Additionally, you’ll receive timely, accurate, and trustworthy information directly from product experts with ease. From your Acelab dashboard, you can request crucial information such as price quotes, lead times, certifications, and testing reports, making your product selection process even more efficient. This ensures you have all the necessary resources at your fingertips to make informed decisions.
Description
ibbü, created by iAdvize, serves as an on-demand network of specialists tailored to enhance your brand. These passionate individuals are the genuine advocates for your offerings. With a keen sense of customer engagement, they infuse a unique level of personalization into every interaction. Many brands overlook as much as 70% of potential contact with customers by only being available during standard business hours, which typically run from 9 AM to 5 PM. With ibbü’s experts available around the clock, you can provide your customers with an authentic and engaging online shopping experience all day, every day. The experts receive compensation based on various plans aligned with your goals, whether that be per conversation or per successful transaction following a discussion. Regardless of the chosen plan, these specialists are motivated to deliver top-notch service consistently. Ibbü effectively addresses the need for continuous, on-demand customer support. With iAdvize, initiating a project and choosing the ideal experts is merely a click away, enabling brands to maximize their customer interaction potential seamlessly.
API Access
Has API
API Access
Has API
Integrations
Google Analytics
Salesforce
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Acelab
Founded
2019
Country
United States
Website
acelabusa.com
Vendor Details
Company Name
iAdvize
Founded
2010
Country
France
Website
www.iadvize.com/en/ibbu/
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management