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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Acelab's visual platform for product selection streamlines your workflow, saving you invaluable time on each project. You can easily discover, organize, and collaborate on product specifications all within a single interface. This all-in-one solution acts as both your personal library and project workspace, featuring expert research and curated selections. For essential product details, quotes, and lead times, you can conveniently connect with an Acelab product specialist or a manufacturer’s expert. As the world's largest manufacturer-neutral platform for building products, Acelab offers a comprehensive database that includes every brand available in the United States across various product divisions, all without sponsorship. You can swiftly generate a thorough apples-to-apples comparison table to pinpoint the best solution for your needs. Additionally, you’ll receive timely, accurate, and trustworthy information directly from product experts with ease. From your Acelab dashboard, you can request crucial information such as price quotes, lead times, certifications, and testing reports, making your product selection process even more efficient. This ensures you have all the necessary resources at your fingertips to make informed decisions.

Description

ibbü, created by iAdvize, serves as an on-demand network of specialists tailored to enhance your brand. These passionate individuals are the genuine advocates for your offerings. With a keen sense of customer engagement, they infuse a unique level of personalization into every interaction. Many brands overlook as much as 70% of potential contact with customers by only being available during standard business hours, which typically run from 9 AM to 5 PM. With ibbü’s experts available around the clock, you can provide your customers with an authentic and engaging online shopping experience all day, every day. The experts receive compensation based on various plans aligned with your goals, whether that be per conversation or per successful transaction following a discussion. Regardless of the chosen plan, these specialists are motivated to deliver top-notch service consistently. Ibbü effectively addresses the need for continuous, on-demand customer support. With iAdvize, initiating a project and choosing the ideal experts is merely a click away, enabling brands to maximize their customer interaction potential seamlessly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Analytics No 
Salesforce No 
Zendesk No 

Integrations

Google Analytics Yes 
Salesforce Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Acelab

Founded

2019

Country

United States

Website

acelabusa.com

Vendor Details

Company Name

iAdvize

Founded

2010

Country

France

Website

www.iadvize.com/en/ibbu/

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

Knova Reviews

Knova

IgniteTech