Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The key to ensuring customer satisfaction lies in establishing clear expectations and consistently fulfilling them. It is essential to accurately organize your timetable and reliably predict your arrival time at job sites, taking into account both travel and service durations. Customers prefer not to waste their time waiting around, so strive to streamline your schedule to reduce a typical four-hour waiting period down to just one hour. By narrowing this time frame, you position yourself as a significantly more competitive option. Additionally, to maximize efficiency, aim to handle more orders with fewer resources each day, thereby minimizing downtime between jobs. Compressing your schedules will help reduce this inactivity while adhering to the constraints you have set. No one desires to spend excessive amounts on fuel, so it is crucial to eliminate unnecessary travel through automated geographic route planning. Furthermore, optimizing the sequence of your routes will not only cut down on the total distance traveled but also lower fuel expenses, making your service even more appealing to customers. Ultimately, an efficient approach to scheduling and routing can greatly enhance both customer satisfaction and operational productivity.
Description
Exceptional. Prompt. Trustworthy. Professional. Impactful. Polite. Exceeding expectations. These attributes embody the essence of excellence in field service and serve as the foundational principles behind the creation of Applicat, a top-tier field-service management platform. By merging state-of-the-art mobile and AI technologies with innovative strategies in areas such as scheduling efficiency, service-agent allocation, retention of field expertise, operational clarity, and enhancing customer interactions, Applicat has become the preferred choice for premier service providers globally. This innovative app empowers your field team to effectively manage their schedules, optimize routes for timely arrivals, handle their tasks efficiently, resolve issues on the first attempt, and achieve much more. Essentially, Applicat functions as the head coach, support crew, and referee combined, guiding users to maximize their potential. Acting as both a microscope for detailed insights and a wide-angle lens for an overarching view, Applicat allows you to perceive your field team in an entirely new light, transforming operations into a seamless experience.
API Access
Has API
API Access
Has API
Integrations
Altair Knowledge Hub
Google Workspace
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AceRoute Software
Country
United States
Website
www.aceroute.com
Vendor Details
Company Name
Applicat Technologies
Founded
2010
Country
Israel
Website
applicat.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking