Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Abelo serves as a unified messaging solution for platforms like Viber, WhatsApp, and SMS, enabling businesses to execute marketing strategies, send transactional communications, and streamline eCommerce revenue processes seamlessly under one contract and bill. This platform uniquely merges delivery capabilities with insightful analytics, allowing businesses to avoid the common trade-off between a provider that excels in messaging but lacks targeting and measurement, and a marketing service that depends on external delivery channels. As a recognized Rakuten Viber Messaging Partner, Abelo facilitates the direct dispatch of Viber messages using the business's verified sender identity, eliminating intermediaries from the process. Moreover, if a message fails to reach its destination on Viber or WhatsApp, it can be automatically redirected to SMS, ensuring that communication remains uninterrupted. With features such as segmentation, personalization, automation, and return on investment tracking integrated within a single platform, Abelo empowers businesses to enhance their messaging efforts comprehensively and effectively. This holistic approach not only improves operational efficiency but also drives better customer engagement and satisfaction.
Description
Begin your communication today to effectively connect with your guests at the ideal moment. Allow them to utilize their favorite messaging platforms, such as WhatsApp, Viber, Line, SMS, and Facebook Messenger, to engage with the hotel. Create an unparalleled and personalized communication experience that stands out. Manage multi-language interactions and various requests all on one interface. Grace permits multiple team members to assist your guests simultaneously, each operating from their own device while being seamlessly integrated with the PMS. Essential guest information is made readily available to staff, ensuring everything is refreshed accurately at the right time. By enhancing your engagement with guests, Grace elevates their satisfaction levels and provides you with invaluable analytical insights. Your property's primary landline number is transformed into a verified WhatsApp number, giving guests assurance about their communication partner. This system facilitates easy interaction, allowing you to inform guests, address their inquiries, share images, and even gauge their emotional state, thus fostering a more meaningful connection. Ultimately, this innovative approach to communication not only streamlines operations but also cultivates a hospitable atmosphere that keeps guests coming back.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Viber
Yes
WhatsApp
Yes
Facebook Messenger
No
LINE
No
Shopify
Yes
WooCommerce
Yes
Integrations
Viber
Yes
WhatsApp
Yes
Facebook Messenger
Yes
LINE
Yes
Shopify
No
WooCommerce
No
Pricing Details
29€/month
Usage-based messaging plus a SaaS subscription. Viber, WhatsApp and SMS are charged per message sent, with Viber priced in line with Rakuten Viber's pricing policy and minimum partner rates. Advanced segmentation, analytics and ROI tracking, and eCommerce automation flows are offered on a SaaS subscription. One contract, one bill.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Trebbble
Founded
2010
Country
Greece
Website
www.abelo.ai
Vendor Details
Company Name
Nevotek
Founded
2001
Country
United States
Website
www.nevotek.com/grace
Product Features
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
Yes
Artificial Intelligence
Yes
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
No
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
No
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
No
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
No
Reporting / Analytics
Yes