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features
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support

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Description

Next Best Action serves as an established AI recommendation engine utilized by major banks and insurance companies worldwide, continuously evolving through our extensive network of clients, customer data, and financial offerings. It fulfills the demand for crafting tailored customer journeys by providing seamless omnichannel digital interactions. ABAKA facilitates this digital transformation through our cloud-based Enterprise SaaS platform, which features a collection of modular and customizable applications. This solution is engineered to seamlessly integrate with a client's existing internal systems, business protocols, and customer interaction needs, ultimately enhancing their digital customer experiences and driving revenue growth. By delivering sophisticated customer insights and intelligent prompts, it enables financial institutions to anticipate which messages and content will foster positive customer reactions, leading to improved engagement, retention, product conversion rates, and opportunities for upselling. Furthermore, the adaptability of our platform allows businesses to refine their strategies based on real-time data, ensuring they remain competitive in a rapidly evolving marketplace.

Description

Boost your profits and enhance your marketing strategies. The Sharp AI™ Sales Enhancer™ utilizes customer insights to provide tailored product suggestions that optimize conversion rates for sales. It helps in pinpointing the essential products that customers require at various stages of their life cycle, ranging from suitable loans to tailored credit offers and insurance solutions. This technology significantly amplifies sales for both B2C and B2B sectors, including credit cards, insurance policies, savings accounts, as well as personal and business loans. It facilitates improved conversion rates, better response rates, and a comprehensive understanding of customer needs at every stage of their journey. Moreover, it assists in the identification and retention of at-risk customers. The Sharp AI™ Churn Mitigator™ analyzes customer data to evaluate risk levels and advises on the most effective actions to keep them engaged. This system can effectively identify clients who may consider closing their accounts or defaulting on payments, enabling businesses to determine the optimal timing, communication channel, and messaging to employ for effective deferral, collection, or engagement strategies. Ultimately, this dual approach ensures a robust connection with customers while maximizing profitability.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ABAKA

Founded

2015

Country

United Kingdom

Website

abaka.me/

Vendor Details

Company Name

Fligoo

Founded

2013

Country

United States

Website

fligoo.com/home

Product Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

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