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Description
Next Best Action serves as an established AI recommendation engine utilized by major banks and insurance companies worldwide, continuously evolving through our extensive network of clients, customer data, and financial offerings. It fulfills the demand for crafting tailored customer journeys by providing seamless omnichannel digital interactions. ABAKA facilitates this digital transformation through our cloud-based Enterprise SaaS platform, which features a collection of modular and customizable applications. This solution is engineered to seamlessly integrate with a client's existing internal systems, business protocols, and customer interaction needs, ultimately enhancing their digital customer experiences and driving revenue growth. By delivering sophisticated customer insights and intelligent prompts, it enables financial institutions to anticipate which messages and content will foster positive customer reactions, leading to improved engagement, retention, product conversion rates, and opportunities for upselling. Furthermore, the adaptability of our platform allows businesses to refine their strategies based on real-time data, ensuring they remain competitive in a rapidly evolving marketplace.
Description
Boost your profits and enhance your marketing strategies. The Sharp AI™ Sales Enhancer™ utilizes customer insights to provide tailored product suggestions that optimize conversion rates for sales. It helps in pinpointing the essential products that customers require at various stages of their life cycle, ranging from suitable loans to tailored credit offers and insurance solutions. This technology significantly amplifies sales for both B2C and B2B sectors, including credit cards, insurance policies, savings accounts, as well as personal and business loans. It facilitates improved conversion rates, better response rates, and a comprehensive understanding of customer needs at every stage of their journey. Moreover, it assists in the identification and retention of at-risk customers. The Sharp AI™ Churn Mitigator™ analyzes customer data to evaluate risk levels and advises on the most effective actions to keep them engaged. This system can effectively identify clients who may consider closing their accounts or defaulting on payments, enabling businesses to determine the optimal timing, communication channel, and messaging to employ for effective deferral, collection, or engagement strategies. Ultimately, this dual approach ensures a robust connection with customers while maximizing profitability.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ABAKA
Founded
2015
Country
United Kingdom
Website
abaka.me/
Vendor Details
Company Name
Fligoo
Founded
2013
Country
United States
Website
fligoo.com/home
Product Features
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)