Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Protect your business and information within a virtual environment through Abacus Private Cloud, a management solution for private cloud infrastructure. Users can connect to this private cloud at any time using their smartphones, laptops, desktops, or tablets, ensuring flexibility and convenience. Abacus Private Cloud also allows law firms to evaluate their existing disaster recovery strategies and provides support in creating tailored solutions. Additionally, it adheres to ePHI and HIPAA regulations, safeguarding the integrity and confidentiality of organizational data. This commitment to compliance not only enhances security but also fosters client trust in the organization’s data handling practices.
Description
AbacusCloud is a robust platform designed for VoIP, unified communications, call centers, voice recording, and SIP trunking, specifically catering to medium and large enterprises. It offers impressive scalability, reliability, and geographic redundancy to meet the evolving demands of businesses. Collaborating with top-tier service providers, data centers, Tier 1 carriers, and high-quality SIP endpoints, AbacusCloud stands out in the telecommunications landscape. The platform supports an extensive range of desk phones, softphones, and mobile devices, providing users with advanced voice, video, and wireless capabilities that can be accessed from anywhere, at any time, on any device. AbacusCloud simplifies the VoIP migration process significantly, ensuring seamless connectivity for multiple offices and mobile employees in a cost-effective and incremental manner. In addition, AbacusGroup enhances the experience with a comprehensive suite of omnichannel services, offering a cohesive user experience across different devices, making it perfectly suited for today’s workforce that prioritizes cloud and mobile solutions. This adaptability ensures that organizations can respond swiftly to changing communication needs, thereby enhancing overall productivity.
API Access
Has API
No
API Access
Has API
No
Integrations
Dropbox
Yes
Google Drive
Yes
Microsoft 365
Yes
Microsoft Excel
Yes
Microsoft OneDrive
Yes
Microsoft OneNote
Yes
Microsoft Outlook
Yes
Microsoft PowerPoint
Yes
Microsoft Word
Yes
QuickBooks Online
Yes
Integrations
Dropbox
No
Google Drive
No
Microsoft 365
No
Microsoft Excel
No
Microsoft OneDrive
No
Microsoft OneNote
No
Microsoft Outlook
No
Microsoft PowerPoint
No
Microsoft Word
No
QuickBooks Online
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Abacus Data Systems
Founded
1983
Country
United States
Website
www.abacusnext.com
Vendor Details
Company Name
AbacusGroup
Country
United States
Website
abacusgroup.com/products/
Product Features
Cloud Management
Access Control
Yes
Billing & Provisioning
Yes
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
Yes
Multi-Cloud Management
No
Performance Analytics
Yes
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No