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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Protect your business and information within a virtual environment through Abacus Private Cloud, a management solution for private cloud infrastructure. Users can connect to this private cloud at any time using their smartphones, laptops, desktops, or tablets, ensuring flexibility and convenience. Abacus Private Cloud also allows law firms to evaluate their existing disaster recovery strategies and provides support in creating tailored solutions. Additionally, it adheres to ePHI and HIPAA regulations, safeguarding the integrity and confidentiality of organizational data. This commitment to compliance not only enhances security but also fosters client trust in the organization’s data handling practices.

Description

AbacusCloud is a robust platform designed for VoIP, unified communications, call centers, voice recording, and SIP trunking, specifically catering to medium and large enterprises. It offers impressive scalability, reliability, and geographic redundancy to meet the evolving demands of businesses. Collaborating with top-tier service providers, data centers, Tier 1 carriers, and high-quality SIP endpoints, AbacusCloud stands out in the telecommunications landscape. The platform supports an extensive range of desk phones, softphones, and mobile devices, providing users with advanced voice, video, and wireless capabilities that can be accessed from anywhere, at any time, on any device. AbacusCloud simplifies the VoIP migration process significantly, ensuring seamless connectivity for multiple offices and mobile employees in a cost-effective and incremental manner. In addition, AbacusGroup enhances the experience with a comprehensive suite of omnichannel services, offering a cohesive user experience across different devices, making it perfectly suited for today’s workforce that prioritizes cloud and mobile solutions. This adaptability ensures that organizations can respond swiftly to changing communication needs, thereby enhancing overall productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dropbox Yes 
Google Drive Yes 
Microsoft 365 Yes 
Microsoft Excel Yes 
Microsoft OneDrive Yes 
Microsoft OneNote Yes 
Microsoft Outlook Yes 
Microsoft PowerPoint Yes 
Microsoft Word Yes 
QuickBooks Online Yes 

Integrations

Dropbox No 
Google Drive No 
Microsoft 365 No 
Microsoft Excel No 
Microsoft OneDrive No 
Microsoft OneNote No 
Microsoft Outlook No 
Microsoft PowerPoint No 
Microsoft Word No 
QuickBooks Online No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Abacus Data Systems

Founded

1983

Country

United States

Website

www.abacusnext.com

Vendor Details

Company Name

AbacusGroup

Country

United States

Website

abacusgroup.com/products/

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management No 
Performance Analytics Yes 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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