Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

AZ Screen Recorder is a robust and reliable screen recording application designed for Android devices, enabling users to create smooth and clear video recordings of their screens. Packed with numerous features such as screen capture, video editing, and live streaming, this app offers a user-friendly method to record various types of content, including tutorials, video calls, gaming sessions, and live broadcasts. It excels in capturing high-quality game footage at resolutions of 1080p, 60FPS, and 12Mbps, while also providing a range of resolutions, frame rates, and bit rates to choose from. Moreover, the app includes a Facecam feature, allowing users to capture their facial expressions and reactions in a customizable overlay that can be resized and repositioned on the screen. Beyond just recording video, AZ Screen Recorder also allows users to take screenshots effortlessly with a single click and includes built-in image editing tools for functionalities like stitching and cropping images. Additionally, users can easily share their screenshots with friends, making it a versatile tool for content creation and sharing.

Description

Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall. With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Zendesk No 

Integrations

Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19 per agent/per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AZ Screen Recorder

Country

Vietnam

Website

hecorat.net/az-screen-recorder/

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Screen Recording

Annotations / Drawing No 
Audio Capture No 
Backup No 
Collaboration Tools No 
File Sharing No 
Multi-Screen Recording No 
Screen Capture No 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

Product Features

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