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Description
AZ Screen Recorder is a robust and reliable screen recording application designed for Android devices, enabling users to create smooth and clear video recordings of their screens. Packed with numerous features such as screen capture, video editing, and live streaming, this app offers a user-friendly method to record various types of content, including tutorials, video calls, gaming sessions, and live broadcasts. It excels in capturing high-quality game footage at resolutions of 1080p, 60FPS, and 12Mbps, while also providing a range of resolutions, frame rates, and bit rates to choose from. Moreover, the app includes a Facecam feature, allowing users to capture their facial expressions and reactions in a customizable overlay that can be resized and repositioned on the screen. Beyond just recording video, AZ Screen Recorder also allows users to take screenshots effortlessly with a single click and includes built-in image editing tools for functionalities like stitching and cropping images. Additionally, users can easily share their screenshots with friends, making it a versatile tool for content creation and sharing.
Description
Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall.
With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19 per agent/per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AZ Screen Recorder
Country
Vietnam
Website
hecorat.net/az-screen-recorder/
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Product Features
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
