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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Amazon Web Services (AWS) provides automotive industry stakeholders with the tools to create serverless IoT applications that can collect, process, analyze, and respond to data from connected vehicles without the need for infrastructure management. Utilizing AWS IoT, users can securely connect their vehicles and devices to the AWS Cloud, benefiting from minimal latency and reduced operational costs. To simplify the development and deployment of various innovative services for connected vehicles, AWS has introduced a comprehensive connected vehicle solution that ensures secure connectivity to the AWS Cloud while facilitating the integration of AWS IoT and AWS Greengrass into the Automotive Grade Linux (AGL) software ecosystem. This solution encompasses features for local data processing within vehicles, advanced event handling, and efficient data storage options. The framework is structured to support a range of connected vehicle services, empowering developers to concentrate on enhancing the overall functionality of their applications. Furthermore, this integrated approach allows automotive manufacturers to innovate rapidly and respond to market demands effectively.

Description

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS CloudFormation
AWS Greengrass
AWS IoT
AWS IoT Device Defender
AWS Lambda
Amazon DynamoDB
Amazon Kinesis
Amazon S3
Amazon Web Services (AWS)
Collate
Salesforce

Integrations

AWS CloudFormation
AWS Greengrass
AWS IoT
AWS IoT Device Defender
AWS Lambda
Amazon DynamoDB
Amazon Kinesis
Amazon S3
Amazon Web Services (AWS)
Collate
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/solutions/implementations/aws-connected-vehicle-solution/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Product Features

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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