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Description
The AWS Application Migration Service (MGN) is a sophisticated, automated lift-and-shift solution aimed at streamlining, expediting, and lowering the expenses associated with migrating applications from on-premises systems, private clouds, or other public cloud environments to AWS. This service operates by continuously replicating source servers at the block level within an AWS account, ensuring that the original setup of applications, operating systems, and data remains intact. Once organizations decide to proceed with the migration, MGN seamlessly transforms these replicated servers into native AWS resources like Amazon EC2 instances, allowing for a swift transition with minimal downtime and eliminating the need for application modifications. Designed to facilitate large-scale migrations, it boasts high compatibility, enabling businesses to transfer a multitude of physical, virtual, or cloud-based servers without causing performance issues or extending migration timeframes. Furthermore, MGN significantly decreases the amount of manual input required by automating crucial processes such as replication, conversion, and deployment, which helps in reducing the likelihood of errors during the migration process. By leveraging this service, companies can focus on their core operations rather than the complexities of migration logistics.
Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
API Access
Has API
API Access
Has API
Integrations
Amazon EC2
Amazon Web Services (AWS)
Microsoft Hyper-V
Oracle Cloud Infrastructure
SAP Cloud Platform
SQL Server
ShipBob
VMware vSphere
Windows Server
Integrations
Amazon EC2
Amazon Web Services (AWS)
Microsoft Hyper-V
Oracle Cloud Infrastructure
SAP Cloud Platform
SQL Server
ShipBob
VMware vSphere
Windows Server
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amazon
Founded
1994
Country
United States
Website
aws.amazon.com/application-migration-service/
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management