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support

Description

AWS offers pre-configured AI Services that deliver intelligent capabilities for your applications and workflows. These AI Services seamlessly integrate into existing applications to tackle prevalent use cases, including tailored recommendations, enhancing contact center functionality, boosting safety and security measures, and fostering greater customer interaction. Leveraging the same advanced deep learning technology utilized by Amazon.com and its Machine Learning Services ensures that you receive high-quality and precise results from continuously evolving APIs. Furthermore, the beauty of AWS AI Services lies in the fact that no prior machine learning knowledge is necessary. You can effortlessly catalog assets, automate processes, and derive insights from various media and applications. Additionally, these services can help identify absent product components, detect damage to vehicles and structures, and flag irregularities, thereby ensuring thorough quality control. Enhance operational efficiency through automated monitoring that reveals bottlenecks and evaluates the quality and safety of manufacturing processes. Moreover, these services can extract critical information from millions of documents swiftly, making it easier to harness data and drive informed decisions. As a result, businesses can streamline their operations and significantly improve overall productivity.

Description

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS HealthLake
Amazon Textract
BotStar
Factinsect
Five9
Geomant
Graphlogic GL Platform
Hathr AI
Landbot.io
Meya
NICE CXone Mpower
Neo Enterprise Assistant Platform
PricingHunter
Resolve
UJET
Vertex AI
WIT Conversation Platform
WPBot
WotNot
ZTX Platform

Integrations

AWS HealthLake
Amazon Textract
BotStar
Factinsect
Five9
Geomant
Graphlogic GL Platform
Hathr AI
Landbot.io
Meya
NICE CXone Mpower
Neo Enterprise Assistant Platform
PricingHunter
Resolve
UJET
Vertex AI
WIT Conversation Platform
WPBot
WotNot
ZTX Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/machine-learning/ai-services/

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/dialogflow

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Alternatives

Alternatives

Amazon Lex Reviews

Amazon Lex

Amazon
YandexGPT Reviews

YandexGPT

Yandex