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Description
AVUX® stands out as the leading real estate maintenance work control system available today, boasting an impressive average increase in efficiency and profitability of approximately 15-20% annually after its implementation. This system serves as a comprehensive property management tool, allowing users to maintain all relevant property information and documents in a centralized location for easy access at any time. With AVUX®'s assignment management feature, you can effectively oversee, direct, and monitor tasks while tracking employee progress in real-time until the invoicing stage. Customers can conveniently submit non-urgent maintenance requests through AVUX®'s fault notifications form, which ensures that all reports are forwarded directly to assignment management and, if needed, assigned to the appropriate property maintenance personnel. Additionally, the move notification form aids in managing notifications related to residents' departures and arrivals seamlessly. The AVUX® maintenance book allows users to establish recurring work orders and preventive maintenance tasks tailored for any property, ensuring that everything runs smoothly. Overall, AVUX® not only enhances organization but also significantly optimizes the management of real estate operations.
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
PepperDash
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$0
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AVUX
Country
Sweden
Website
avux.net
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Product Features
Building Maintenance
Asset Tracking
Yes
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
Yes
Job Costing
No
Job Management
No
Maintenance Scheduling
Yes
Residential Properties
No
Routing
No
Scheduling
Yes
Work Order Management
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
Yes
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
No
Work Order Management
Yes
Real Estate Property Management
Billing & Invoicing
Yes
Commercial Properties
No
Contact Management
Yes
Credit Check
No
Expense Management
No
Insurance Management
No
Landlord Database
No
Late Fee Calculation
No
Lease Management
No
Maintenance Management
Yes
Owner Portal
No
Payment Processing
No
Portfolio Management
No
Rent Tracking
No
Residential Properties
No
Tax Management
No
Tenant Database
Yes
Tenant Portal
Yes
Vacancy Tracking
No
Website Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
Product Features
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
