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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Utilize the console to monitor the status of all devices from one centralized location, track the count of blocked threats, arrange regular scans, and much more. You can categorize your devices into specific groups, develop setting templates, schedule various tasks, and deploy antivirus solutions remotely, all through a user-friendly dashboard. Enhance productivity by downloading and distributing both virus and program updates to every device using a unified interface. Begin by selecting an antivirus plan that suits your needs, proceed with the purchase, and subsequently create an AVG Business account. Explore the interface and review the onboarding materials, which will guide you in deploying installers to your devices effectively. Once antivirus software is installed, your devices will display in the console, allowing you to activate them, organize into groups, schedule tasks, and tailor settings as necessary. This streamlined approach enables you to manage your network and devices efficiently from a single platform, ensuring the detection and elimination of malware and viruses from your PCs and laptops. Additionally, this setup empowers you to maintain optimal device performance and security with minimal effort.

Description

The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$46.99 per year
Free Trial
Free Version

Pricing Details

$49 user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AVG

Country

Czech Republic

Website

www.avg.com/en-us/management-console

Vendor Details

Company Name

RackNap

Founded

2016

Country

India

Website

www.racknap.com

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Alternatives

Alternatives

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