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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ATSG has leveraged its extensive experience and best practices as a managed services provider to develop a cohesive and automated management platform that integrates top-notch personnel, processes, and technologies. Central to this initiative is the ATSG IT platform, which offers a robust and unified suite of IT management applications, tools, business processes, and resources tailored to deliver superior services, support, and experiences for our clients. This Enterprise Information Technology Service Management (ITSM) platform is designed to oversee all IT services effectively. It adheres to the latest ITIL framework, facilitating the management of service operations, design, and transitions, as well as promoting continual service improvement, reporting, and analytics. Moreover, ATSG provides cutting-edge automated infrastructure management for networks, systems, and storage, complemented by extensive remote infrastructure management capabilities. Our commitment to excellence ensures that we not only meet but also anticipate the evolving needs of our customers in a rapidly changing technological landscape.

Description

We are a dedicated group of technology specialists committed to addressing everyday challenges. Our mission is to assist you in creating or leveraging software solutions that enhance the efficiency and cost-effectiveness of your IT infrastructure. Our diverse teams encompass remote infrastructure support, Product Development, DevOps, Integration, and expertise in numerous popular management products. The centerpiece of our offerings is OpSmart, a comprehensive suite of ITSM solutions housed within a single portal that enables effective management of both small and large enterprise infrastructures and cloud environments. Additionally, the streamlined version, OpSmartCM, empowers you to oversee your cloud operations by automating tasks such as provisioning, cloud discovery, capacity management, and cloud automation. Beyond our innovative products, we offer access to remote teams of professionals who can assist in developing or supporting tailored IT solutions. By partnering with us, you can enhance operational productivity, improve service quality, reduce IT expenses, and gain deeper insights into your cloud environment. Our commitment to excellence ensures that we provide not just tools but also the expertise needed to drive your IT initiatives forward.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ATSG

Founded

1994

Country

United States

Website

www.atsg.net/platform/

Vendor Details

Company Name

OpSmart Inc

Founded

2012

Country

United States

Website

www.opsmartcm.com

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Alternatives

Alternatives

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