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Average Ratings 0 Ratings
Description
ATSG has leveraged its extensive experience and best practices as a managed services provider to develop a cohesive and automated management platform that integrates top-notch personnel, processes, and technologies. Central to this initiative is the ATSG IT platform, which offers a robust and unified suite of IT management applications, tools, business processes, and resources tailored to deliver superior services, support, and experiences for our clients. This Enterprise Information Technology Service Management (ITSM) platform is designed to oversee all IT services effectively. It adheres to the latest ITIL framework, facilitating the management of service operations, design, and transitions, as well as promoting continual service improvement, reporting, and analytics. Moreover, ATSG provides cutting-edge automated infrastructure management for networks, systems, and storage, complemented by extensive remote infrastructure management capabilities. Our commitment to excellence ensures that we not only meet but also anticipate the evolving needs of our customers in a rapidly changing technological landscape.
Description
We are a dedicated group of technology specialists committed to addressing everyday challenges. Our mission is to assist you in creating or leveraging software solutions that enhance the efficiency and cost-effectiveness of your IT infrastructure. Our diverse teams encompass remote infrastructure support, Product Development, DevOps, Integration, and expertise in numerous popular management products. The centerpiece of our offerings is OpSmart, a comprehensive suite of ITSM solutions housed within a single portal that enables effective management of both small and large enterprise infrastructures and cloud environments. Additionally, the streamlined version, OpSmartCM, empowers you to oversee your cloud operations by automating tasks such as provisioning, cloud discovery, capacity management, and cloud automation. Beyond our innovative products, we offer access to remote teams of professionals who can assist in developing or supporting tailored IT solutions. By partnering with us, you can enhance operational productivity, improve service quality, reduce IT expenses, and gain deeper insights into your cloud environment. Our commitment to excellence ensures that we provide not just tools but also the expertise needed to drive your IT initiatives forward.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ATSG
Founded
1994
Country
United States
Website
www.atsg.net/platform/
Vendor Details
Company Name
OpSmart Inc
Founded
2012
Country
United States
Website
www.opsmartcm.com
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Product Features
Cloud Management
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval