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Description
ATSG has leveraged its extensive experience and best practices as a managed services provider to develop a cohesive and automated management platform that integrates top-notch personnel, processes, and technologies. Central to this initiative is the ATSG IT platform, which offers a robust and unified suite of IT management applications, tools, business processes, and resources tailored to deliver superior services, support, and experiences for our clients. This Enterprise Information Technology Service Management (ITSM) platform is designed to oversee all IT services effectively. It adheres to the latest ITIL framework, facilitating the management of service operations, design, and transitions, as well as promoting continual service improvement, reporting, and analytics. Moreover, ATSG provides cutting-edge automated infrastructure management for networks, systems, and storage, complemented by extensive remote infrastructure management capabilities. Our commitment to excellence ensures that we not only meet but also anticipate the evolving needs of our customers in a rapidly changing technological landscape.
Description
IBM® Cloud Orchestrator enables efficient management of your cloud infrastructure, allowing for comprehensive service deployment throughout both infrastructure and platform layers. This solution not only streamlines end-to-end service deployment but also incorporates integrated IT workflow features that enhance process automation, governance, resource oversight, and cost management. Moreover, it supports a customizable integration strategy with existing systems, including network management tools. The platform seamlessly aligns with customer-specific service management processes, including those set forth by the IT Infrastructure Library (ITIL). By leveraging IBM Cloud Orchestrator, users can achieve a uniform, adaptable, and automated approach to integrating cloud services with their data center policies and practices, spanning multiple IT domains. Additionally, the user-friendly graphical interface of IBM Cloud Orchestrator allows for the clear definition and implementation of business rules and IT policies, ensuring a more streamlined management experience. Overall, this tool empowers organizations to enhance their cloud infrastructure management capabilities significantly.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ATSG
Founded
1994
Country
United States
Website
www.atsg.net/platform/
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/docs/en/cloud-orchestrator/2.5.0.9
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Product Features
Cloud Management
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval