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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ATSG has leveraged its extensive experience and best practices as a managed services provider to develop a cohesive and automated management platform that integrates top-notch personnel, processes, and technologies. Central to this initiative is the ATSG IT platform, which offers a robust and unified suite of IT management applications, tools, business processes, and resources tailored to deliver superior services, support, and experiences for our clients. This Enterprise Information Technology Service Management (ITSM) platform is designed to oversee all IT services effectively. It adheres to the latest ITIL framework, facilitating the management of service operations, design, and transitions, as well as promoting continual service improvement, reporting, and analytics. Moreover, ATSG provides cutting-edge automated infrastructure management for networks, systems, and storage, complemented by extensive remote infrastructure management capabilities. Our commitment to excellence ensures that we not only meet but also anticipate the evolving needs of our customers in a rapidly changing technological landscape.

Description

The ATSG OPTX Platform (Optanix) serves as a holistic solution for IT automation and management, aimed at enhancing and refining digital operations within organizations. By incorporating cutting-edge technologies such as artificial intelligence, machine learning, and data analytics, it delivers immediate insights into the performance of IT infrastructure, applications, and services. This platform provides an extensive array of features, including automated workflows, incident management, and predictive maintenance, which assist businesses in boosting operational efficiency and minimizing downtime. Through its customizable dashboards and powerful reporting capabilities, ATSG OPTX empowers IT teams to proactively oversee intricate environments, ensuring they remain scalable, dependable, and in line with business goals. Furthermore, the platform’s modular design facilitates smooth integration with existing systems, making it an adaptable tool for advancing digital transformation efforts. Ultimately, organizations leveraging ATSG OPTX can expect enhanced responsiveness and improved strategic alignment in their IT operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ATSG

Founded

1994

Country

United States

Website

www.atsg.net/platform/

Vendor Details

Company Name

ATSG

Founded

1994

Country

United States

Website

www.optanix.com

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Alternatives

Alternatives

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