Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Gain a comprehensive understanding of your supply chain, customer service, IoT, or any aspect of your business with ARIS Process Mining, which allows you to delve into your process data and recognize the interconnections among them to uncover patterns, anomalies, and areas ripe for enhancement. Familiarize yourself with the fundamentals of process mining, learning how to juxtapose designed processes with actual ones to verify if they function as intended, enabling you to implement adjustments before they negatively affect your profits. You can also simulate and scrutinize various process optimization scenarios to identify the most effective strategies for improvement. By mining your data, you will gain insights into the true workings of your business. Leverage these insights to monitor for discrepancies and assess how your processes align with their intended designs. Furthermore, evaluate your process KPIs and use advanced AI to automatically detect the patterns that impact them. Through these analyses, you can pinpoint weaknesses and address any deviations effectively while continuously refining your operations. Ultimately, this holistic approach empowers you to make informed decisions that propel your business towards success.
Description
Enhance pairing through the identification of patterns. Our innovative AI empowers organizations worldwide to uncover nuanced and significant behavioral trends, allowing them to pair their workforce more effectively with clients. Afiniti Enterprise Behavioral Pairing™ identifies and anticipates interpersonal behavior patterns to ensure the best matches between customers and agents. Backed by more than 150 patents, Afiniti's technology analyzes various data sources and publicly accessible information linked to customer identities to uncover successful interaction patterns, which are then utilized in real-time to boost health outcomes, increase business profitability, and elevate customer satisfaction levels. This cutting-edge approach revolutionizes the way enterprises interact with their clients, fostering stronger relationships and driving sustained growth.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Software AG
Founded
1969
Country
Germany
Website
www.softwareag.com/en_corporate/platform/aris/process-mining.html
Vendor Details
Company Name
Afiniti
Founded
2005
Country
United States
Website
afiniti.com
Product Features
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning