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Average Ratings 6 Ratings
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Description
Integration with 45+ shopping platforms equals more than 1 million potential customers. You can experiment with new capabilities, create new features, and win new clients with the most up-to-date functionality. We are always available to assist you with any business problems or challenges. API2Cart can also expand functionality to meet specific business requirements. You can experiment with new capabilities, create new features, and win new clients with the most up-to-date functionality.
Description
Online stores lose sales when customers wait for answers. Parnidia AI Chat Agent fixes that with an AI customer service agent that replies within seconds, day and night, across live chat, email, WhatsApp, Instagram and Facebook Messenger.
The agent is trained on your store policies, help documents and full product catalogue, and it connects to your shop platform, CRM and shipping providers. That lets it look up order status, confirm stock, suggest the right products with images and discount codes, and complete bookings without a human. When a question needs a person, it passes the conversation to your team with a short AI summary.
Parnidia handles the whole setup as a managed service: knowledge base, integrations and testing, typically live within 4 weeks with roughly 2 hours of effort from your side. Every agent includes an AI-first Helpdesk, where your team monitors chats, steps in live, fixes answers so the agent improves, and tracks which topics customers ask about most.
Supported platforms include Shopify, WooCommerce, Magento, PrestaShop, OpenCart and BigCommerce, plus HubSpot, Salesforce and Pipedrive. It speaks any language your customers write in.
Baltic retailers such as Open24, Audimas and Home by NB use it to cut support costs by up to 60% and automate around 80% of incoming questions. A strong alternative to Tidio, Zendesk AI and Gorgias for teams that want results without building a bot themselves. Pricing starts at 99 EUR per month.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Magento
Yes
OpenCart
Yes
PrestaShop
Yes
Shopify
Yes
WooCommerce
Yes
Adobe Commerce
No
BigCommerce
No
Braintree
Yes
CS-Cart Multi-Vendor
Yes
CS-Cart Store Builder
Yes
Integrations
Magento
Yes
OpenCart
Yes
PrestaShop
Yes
Shopify
Yes
WooCommerce
Yes
Adobe Commerce
Yes
BigCommerce
Yes
Braintree
No
CS-Cart Multi-Vendor
No
CS-Cart Store Builder
No
Pricing Details
$300 per month
STARTUP - $300/ per month
SCALING - $500/ per month
RAPID GROWTH - $700/ per month
EXPANSION - $1000/ per month
ENTERPRISE - Have bigger needs? We have more of everything for you
SCALING - $500/ per month
RAPID GROWTH - $700/ per month
EXPANSION - $1000/ per month
ENTERPRISE - Have bigger needs? We have more of everything for you
Free Trial
Yes
Free Version
No
Pricing Details
€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
MagneticOne
Founded
2001
Country
Ukraine
Website
www.api2cart.com
Vendor Details
Company Name
Parnidia
Founded
2024
Country
Lithuania
Website
www.parnidia.com
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
No
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
Yes
SEO Management
No
Shopping Cart
Yes
Templates
Yes
Shopping Cart
Abandoned Cart Saver
Yes
Catalog Management
Yes
Credit Card Processing
No
Discount / Coupon Management
Yes
Inventory Control
No
Product Configurator
No
Product Ratings / Reviews
No
Refund Management
No
Returns Management
Yes
Shipping Management
Yes
Tax Management
Yes
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
