Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AIM Intelligence is a comprehensive AI security platform designed to maintain control over AI systems as they make decisions, invoke APIs, and perform actions within actual business environments. It proactively defends against potential threats to AI before malicious actors can exploit vulnerabilities, implementing real-time guardrails to ensure that every agent adheres to corporate policies. The platform offers an array of integrated solutions, including automated AI red teaming, immediate guardrail enforcement, and consulting on security frameworks, which assist organizations in navigating intricate AI risks throughout both development and production phases. Stinger enhances the process of AI vulnerability detection by simulating countless attack scenarios, facilitating extensive agentic red teaming beyond mere prompt-level threats, and conducting tests across a variety of modalities such as text, image, audio, video, and physical AI, while also allowing for tailored vulnerability assessments based on business logic. Meanwhile, Starfort provides real-time enforcement of AI guardrails by identifying and safeguarding sensitive information, including personally identifiable information (PII) and trade secrets, while also regulating unusual API requests made by autonomous agents. By combining these elements, AIM Intelligence equips organizations with the tools necessary to maintain a secure and compliant AI environment.
Description
At last, a technological solution that profoundly enhances the effectiveness of your customer experience team. Utilize the ASAPP customer experience performance (CXP) platform to not only elevate organizational efficiency but also boost customer satisfaction (CSAT) scores simultaneously. Outdated and rigid infrastructures hinder your capacity to enhance customer experience performance effectively. Simply layering additional technology has failed to decrease the number of agents, lower expenses, or fulfill the promise of happier customers. Our innovative technology is specifically crafted to empower your agents in providing superior service to customers. Contrary to vendor marketing, bots have not supplanted your agents, and merely offering agent assistance falls short. Utilizing machine learning, the platform acquires valuable insights into how your top-performing agents meet customer needs. It’s not merely about the dialogue; it’s the intricate interplay and order of words and actions that constitute Agent Journeys™, leading to a more tailored and effective customer experience. By harnessing these insights, organizations can revolutionize their approach to customer service.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Genesys Cloud CX
Operata
Salesforce
Twilio
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AIM Intelligence
Country
South Korea
Website
www.aim-intelligence.com
Vendor Details
Company Name
ASAPP
Founded
2014
Country
United States
Website
www.asapp.com
Product Features
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Alternatives
No Alternatives