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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AIM Intelligence is a comprehensive AI security platform designed to maintain control over AI systems as they make decisions, invoke APIs, and perform actions within actual business environments. It proactively defends against potential threats to AI before malicious actors can exploit vulnerabilities, implementing real-time guardrails to ensure that every agent adheres to corporate policies. The platform offers an array of integrated solutions, including automated AI red teaming, immediate guardrail enforcement, and consulting on security frameworks, which assist organizations in navigating intricate AI risks throughout both development and production phases. Stinger enhances the process of AI vulnerability detection by simulating countless attack scenarios, facilitating extensive agentic red teaming beyond mere prompt-level threats, and conducting tests across a variety of modalities such as text, image, audio, video, and physical AI, while also allowing for tailored vulnerability assessments based on business logic. Meanwhile, Starfort provides real-time enforcement of AI guardrails by identifying and safeguarding sensitive information, including personally identifiable information (PII) and trade secrets, while also regulating unusual API requests made by autonomous agents. By combining these elements, AIM Intelligence equips organizations with the tools necessary to maintain a secure and compliant AI environment.

Description

At last, a technological solution that profoundly enhances the effectiveness of your customer experience team. Utilize the ASAPP customer experience performance (CXP) platform to not only elevate organizational efficiency but also boost customer satisfaction (CSAT) scores simultaneously. Outdated and rigid infrastructures hinder your capacity to enhance customer experience performance effectively. Simply layering additional technology has failed to decrease the number of agents, lower expenses, or fulfill the promise of happier customers. Our innovative technology is specifically crafted to empower your agents in providing superior service to customers. Contrary to vendor marketing, bots have not supplanted your agents, and merely offering agent assistance falls short. Utilizing machine learning, the platform acquires valuable insights into how your top-performing agents meet customer needs. It’s not merely about the dialogue; it’s the intricate interplay and order of words and actions that constitute Agent Journeys™, leading to a more tailored and effective customer experience. By harnessing these insights, organizations can revolutionize their approach to customer service.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect No 
Genesys Cloud CX No 
Operata No 
Salesforce No 
Twilio No 

Integrations

Amazon Connect Yes 
Genesys Cloud CX Yes 
Operata Yes 
Salesforce Yes 
Twilio Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AIM Intelligence

Country

South Korea

Website

www.aim-intelligence.com

Vendor Details

Company Name

ASAPP

Founded

2014

Country

United States

Website

www.asapp.com

Product Features

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

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Freshdesk

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