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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AIDA64 Extreme boasts an unparalleled hardware detection engine within its category. It delivers comprehensive insights into installed software, along with diagnostic capabilities and support for overclocking. By continuously monitoring sensors in real-time, it accurately collects readings for voltage, temperature, and fan speeds, while its diagnostic features are essential for identifying and mitigating hardware problems. Additionally, it includes multiple benchmarks to evaluate the performance of both individual components and the entire system. AIDA64 offers an extensive array of over 50 pages detailing hardware configurations and another 50 pages dedicated to installed applications, software licenses, security tools, and Windows settings. With support for more than 250 different sensor devices, AIDA64 is adept at measuring temperatures, voltages, fan speeds, and power consumption effectively. Its comprehensive reporting capabilities make it an invaluable tool for users seeking to optimize their system's performance and stability.

Description

Service-oriented companies often suffer from disorganized and inefficient issue diagnostics, leading to unnecessary technician visits, excessive returns of parts, and a significant occurrence of "no fault found." The PTC Service Knowledge and Diagnostics solution offers a sophisticated approach with connected interactive diagnostics that not only automates the identification of issues but also facilitates remote diagnostics for smart, connected products (SCP) through an advanced knowledge base system. Stay informed about the latest developments from PTC and discover the innovative releases and future vision of Service Knowledge and Diagnostics (SKD). By implementing PTC's solutions, the automotive sector has seen a notable increase in service call and dispatch avoidance, exceeding 20 percent. Moreover, resolution times have improved dramatically, with reductions ranging from 20 to 75 percent, while enabling the instant sharing of innovative solutions. Additionally, diagnostic steps per call have been decreased by 40 percent, leading to lower service and warranty costs and significantly enhancing equipment uptime. These advancements underscore the transformative impact of employing PTC's diagnostic tools in service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

RateBoard

Integrations

RateBoard

Pricing Details

$49.95 per license
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AIDA64

Founded

2010

Website

www.aida64.com

Vendor Details

Company Name

PTC

Founded

1984

Country

United States

Website

www.ptc.com/en/products/service-knowledge-diagnostics

Product Features

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

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