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Average Ratings 12 Ratings

Total
ease
features
design
support

Description

AI Work transforms how professionals work by delivering AI work models specifically built for targeted business functions. From Orion AI for in-depth equity research to Hermes AI for 24/7 market monitoring, each model is optimized for maximum efficiency and accuracy. Olympus AI runs market simulations for testing strategies, Luca AI automates accounting and reporting, Freddie AI streamlines recruitment, and Yumi AI enhances customer engagement. These ready-to-deploy solutions are supported by the option to create fully customized AI work models for unique industry needs. The platform’s technology drastically reduces turnaround times—reports that once took hours can now be generated in minutes. Operational costs are equally impacted, with savings of over $50,000 annually in certain use cases. With AI Work, organizations achieve consistent and reliable outputs that align precisely with their exact business requirements. Whether you’re in finance, HR, customer service, or analytics, AI Work delivers specialist AI that works as hard as your team.

Description

Help Scout, a web-based helpdesk software, allows you to delight customers and provide exceptional customer service. Help Scout is suitable for all companies and allows businesses to provide personalized support. The platform features collaboration features to keep everyone on one page, automated workflows and best-in-class reporting. It also has an integrated knowledge base and robust API. Help Scout integrates with voicemail and live chat services such as Olark and Snap Engage.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Better Reports
ChannelReply
Crowdin
Freshsuccess
Ghost
Guru
HelpBar
Helpware
Heymarket
Jira
Jira Work Management
JustCall
Parsey
Refold
Rep AI
Reptrics
Rippling
Screendesk
Tability
UserVitals

Integrations

Better Reports
ChannelReply
Crowdin
Freshsuccess
Ghost
Guru
HelpBar
Helpware
Heymarket
Jira
Jira Work Management
JustCall
Parsey
Refold
Rep AI
Reptrics
Rippling
Screendesk
Tability
UserVitals

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AI Work

Founded

2009

Country

Cayman Islands

Website

www.ai-wk.com

Vendor Details

Company Name

Help Scout

Founded

2011

Country

United States

Website

www.helpscout.com

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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