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Average Ratings 0 Ratings

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ease
features
design
support

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Description

AI-Call Assistant provides a solution for missed calls specifically tailored for garages, equipment rental firms, maintenance services, HVAC companies, removals, and insurance agencies. It enables forwarding of calls from both mobile and landline numbers to ensure that every inquiry is addressed under the business’s name at any time of the day or night. Callers can express their needs in their own words, and the system effectively transcribes these requests, delivering a summarized version to team members on their devices, including phones, tablets, or computers. Staff have the ability to claim and resolve requests, add relevant notes, and track who managed each request along with the timing, which aids in avoiding duplicate callbacks. Additionally, recordings of calls are stored for a duration of 30 days post-request closure, allowing for reference if needed later. A comprehensive reporting dashboard is included, which highlights monthly request trends compared to the previous year and identifies peak days along with staff performance. The service is designed to accommodate unlimited users and includes a dedicated phone line, with pricing structured around the call volume each month, ensuring flexibility for businesses of varying sizes. Overall, AI-Call Assistant streamlines communication and enhances operational efficiency for service-oriented organizations.

Description

Wenly operates as a cloud-based AI receptionist and phone-answering solution tailored for small service-oriented companies. It effectively manages calls that are forwarded from a designated business number, utilizing the service, pricing, and service area details provided by the business. The system excels in differentiating between urgent and routine inquiries, directing emergency calls to an on-call number, and filtering out spam and telemarketing calls. Following each call, Wenly sends an email containing the caller's information, along with a summary, transcript, and recording of the conversation. This service caters specifically to industries such as HVAC, plumbing, electrical, roofing, garage door services, towing, locksmithing, and real estate, all of which primarily rely on phone communications for customer inquiries. Various plans are available, offering call-minute allowances, and the Starter plan and above include calendar booking features. Additionally, Wenly supplies weekly performance reports and a chat widget for websites, while the Managed plan offers a review of leads by human agents. Companies can retain their existing phone numbers, and callers are informed that their calls are being answered automatically and could be recorded for quality assurance. Overall, Wenly streamlines communication for small businesses, enhancing their customer service capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

€45/month
Plans start at €45/month and include up to 200 calls. Unlimited users and a phone line are included. A €50 activation fee applies. Additional calls are charged at the applicable plan rate.
Free Trial No 
Free Version No 

Pricing Details

$29/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CK Digital

Country

Cyprus

Website

smsrem.com/ai-assist/en/

Vendor Details

Company Name

Wenly

Founded

2026

Country

Pakistan

Website

www.heywenly.com

Product Features

Product Features

Alternatives

Alternatives